Leading a team dedicated to curating unforgettable experiences at Nirjhara Hotel, a luxurious 5-star property nestled in the serene village of Tabanan, Bali. Committed to delivering exceptional hospitality and creating lasting memories for our guests. #LuxuryHospitality #BaliResort #UnforgettableExperiences.#LuxuryHospitality #BaliResort #UnforgettableExperiences+ CONDE NAST TRAVELLER The Bali Best Hotels 2022nirjhara.com

Leading the operation, administration, and maintenance of Katamama, a unique 57-room hotel crafted by artisans. Responsible for sales supervision focusing on ADR and REVPAR, ensuring a healthy market mix. Overseeing a dedicated team of 190 staff members to deliver personalized top guest service and maintain high standards.Pioneering sustainable practices, including a ban on single-use plastics, making Katamama the first hotel in Indonesia to achieve Climate Neutral status with a… Show more Leading the operation, administration, and maintenance of Katamama, a unique 57-room hotel crafted by artisans. Responsible for sales supervision focusing on ADR and REVPAR, ensuring a healthy market mix. Overseeing a dedicated team of 190 staff members to deliver personalized top guest service and maintain high standards.Pioneering sustainable practices, including a ban on single-use plastics, making Katamama the first hotel in Indonesia to achieve Climate Neutral status with a zero-waste philosophy. Initiating impactful programs such as an internship program for children of Indonesia and responding to fundraising efforts for natural disasters like Mt. Agung, Lombok, and Sulawesi. Hosted the prestigious Further East Luxury Travel Show.#LuxuryHospitality #SustainableHotel #CommunityImpact+ TRAVEL & LEISUR IT LIST 2017: THE BEST HOTELS IN THE WORLD + CONDE NAST TRAVELLE HOT LIST 2017: BEST NEW HOTEL IN THE WORLD 2017+ CONDE NAST TRAVELLE 16 BEST HOTELS IN BALI 2019www.katamama.com Show less

Overseeing the operation of the only Leading Hotels of the World (LHW) property in Santorini, Greece, with revenues of 5.5M euros. Managed a team of 57 staff members to uphold Leading Hotels of the World standards and deliver exceptional guest service.Implemented strategies for a better online presence and ranking, ensuring the hotel's prominence in the digital space. Closely supervised the impeccable maintenance of the property to guarantee a luxurious and flawless guest… Show more Overseeing the operation of the only Leading Hotels of the World (LHW) property in Santorini, Greece, with revenues of 5.5M euros. Managed a team of 57 staff members to uphold Leading Hotels of the World standards and deliver exceptional guest service.Implemented strategies for a better online presence and ranking, ensuring the hotel's prominence in the digital space. Closely supervised the impeccable maintenance of the property to guarantee a luxurious and flawless guest experience.#LuxuryHospitality #LeadingHotelsOfTheWorld #GuestServiceExcellence+ TRAVEL & LEISUR IT LIST 2017: THE BEST HOTELS IN THE WORLD + WORLD TRAVEL AWARDS 2015, 2014 GREECE´S BEST LEADING LUXURY BOUTIQUE HOTEL+ TRAVEL & LEISURE TOP ISLAND HOTEL IN EUROPE 2013+ TRAVEL & LEISURE No. 1 INN AND SMALL COUNTRY HOTEL IN EUROPE 2012+ CONDE NAST TRAVELLER “GOLD LIST” 2004, 2005, 2006, 2007, 2008, 2009,2010 & 2011 + TRAVEL & LEISURE “THE BEST HOTELS IN THE WORLD” 2005 & 2011https://www.katikies.com/ Show less

Responsible for the administration, supervision, and operation of the Room Mate property in Mexico City, reporting directly to the owners in Mexico City and Madrid. Managed a dedicated team of 20 staff members, overseeing hiring, training, and motivation.Played a key role in sales, with a focus on the corporate market, to drive revenue growth. Administered and motivated limited human capital, ensuring the implementation of Room Mate values, philosophy, and identity. Implemented… Show more Responsible for the administration, supervision, and operation of the Room Mate property in Mexico City, reporting directly to the owners in Mexico City and Madrid. Managed a dedicated team of 20 staff members, overseeing hiring, training, and motivation.Played a key role in sales, with a focus on the corporate market, to drive revenue growth. Administered and motivated limited human capital, ensuring the implementation of Room Mate values, philosophy, and identity. Implemented standards and checklists to maintain quality assurance.Implemented protocols and strategies for a better online presence and higher qualification on websites, enhancing the hotel's visibility and reputation.#HospitalityManagement #SalesLeadership #OnlinePresenceOptimization Show less

Responsible for the administration, supervision, and operation of the hotel business unit with an annual revenue of 4 million USD, reporting directly to the owners. Managed a diverse team of over 95 staff members, overseeing hiring, training, and human resources functions.Played an integral role in public relations, events, marketing, and sales activities to drive business growth. Ensured quality control, managed Food and Beverage operations, and handled equipment purchases. Implemented… Show more Responsible for the administration, supervision, and operation of the hotel business unit with an annual revenue of 4 million USD, reporting directly to the owners. Managed a diverse team of over 95 staff members, overseeing hiring, training, and human resources functions.Played an integral role in public relations, events, marketing, and sales activities to drive business growth. Ensured quality control, managed Food and Beverage operations, and handled equipment purchases. Implemented standards and provided training across all areas of the hotel to maintain excellence.Instrumental in fostering repeat business through personalized guest relations and a focus on front desk etiquette, enhancing the hotel's reputation and guest satisfaction.#HospitalityManagement #SalesAndMarketing #QualityControl+ CONDÉ NAST TRAVELLER, UK & USA 2005 HOT LIST,+ HOSPITALITY DESIGN MAGAZINE BEST LUXURY HOTEL WINNER 2006+ INTERNATIONAL ARCHITECTURE AWARDS BEST NEW GLOBAL DESIGN 2007http://www.grupohabita.mx/ Show less

Responsible for the administration, supervision, and operation of 2 boutique hotels in Playa del Carmen with a combined annual revenue of 2.5 million USD, reporting directly to the owners. Managed a diverse team of over 70 staff members, overseeing hiring, training, and human resources functions.Both hotels featured bars and restaurants, requiring careful management of food and beverage operations. Implemented standards and provided training across all areas of the hotels to maintain… Show more Responsible for the administration, supervision, and operation of 2 boutique hotels in Playa del Carmen with a combined annual revenue of 2.5 million USD, reporting directly to the owners. Managed a diverse team of over 70 staff members, overseeing hiring, training, and human resources functions.Both hotels featured bars and restaurants, requiring careful management of food and beverage operations. Implemented standards and provided training across all areas of the hotels to maintain excellence in guest experience.Played a major role in fostering repeat business through a personalized approach to guest relations and front desk etiquette, enhancing guest satisfaction and loyalty. Closely supervised the impeccable maintenance of both properties and managed relations with government authorities and hotel associations.#HospitalityManagement #GuestRelations #MaintenanceExcellence+TRAVEL & LEISURE DESIGN AWARDS 2007 BEST DESIGN HOTEL+2002 HOT LIST, CONDÉ NAST TRAVELLER, UK Show less

• Marketing, distribution channels, sales and Advertising strategy for both maintravel Internet sites in Latin America.• Opening market in the travel industry: airlines, hotels, and car rentals. and alsonot related travel market.• Creating packages and advertising placement on the site.

Account manager for the Intercontinental properties in Mexico for groups andconventions,• Personalized attention to clients at main corporate accounts,• Negotiation and closure of group leads.