Arun Arumugam Email and Phone Number
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Delivery focused Senior Executive with global experience of 30+ years in managing technology programs, global workforce in the Investment Banking, Retirement and Financial Services Industry. Global team footprints managed spanned across New York, Mumbai, Bangalore, Raleigh-Durham, Edinburgh, Singapore, Manila, Monterrey, Chennai and Pune• Managed multi-million dollar budget programs creating value for firm and clients. Managed a global workforce of 1000+ employees. Showcased 50m+ in savings with global platform re-engineering• Superior 'hands-on' leadership in building and managing cross-functional teams; Interfacing with the business and Technology in all 3 regions in Americas, Europe and Asia Pacific• Proven expertise in delivering large scale mission-critical inter-locked global programs, complex technology projects efficiently on time, superior stakeholder management, measure success and risk through metrics and imparting continuous improvement• Strong understanding of SDLC and wide array of technologies and investment banking, Retirement & financial services domain; IT Product Model; Establishing strategic partnership with product/services vendors and peer technology teams• Excellent understanding of On-shore-Offshore model, team building, training & development, transition, in-sourcing, delivery, business continuity, vendor management and mature the offshore teams in the value chain on multiple dimensions and become in par with global teams• Solid contribution to strategy and innovation driven firm-wide efforts viz. improve productivity of people through idea mining, process re-engineering and building horizontal shared services and CoE’s, assess and remove wastage, increase savings, people initiatives leading to empowered workforce and increased retention providing significant business advantage• Building a culture of compliance with regulations and audit, mitigate risk and establish controls in collaboration with legal/compliance/risk divisions• Great Motivator with a sincere 'I care' attitude towards the people and create value for firm and clients. Acute understanding of diverse cultures
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Senior Managing Director, Head Of Tiaa India Retirement, Marketing And Digital Client TechnologyTiaa May 2023 - PresentTiaa Global Capabilities, Mumbai & Pune, IndiaHead of Retirement, Marketing and Digital Client Technology (RMDCT), TIAA India1. Wide array of technology solutions across products to enable Plan Sponsors, Participants and Consultants in Retirement Industry across multiple value streams viz. Sales, Marketing & Distribution, Institutional Servicing, Account Management, Enrolment, Onboarding and servicing across omni channels, Money Movement and Individual Servicing, Advice, Annuitization, Core and Sole Record Keeping, Client Communication & Output Management, Transaction Workflow, Imaging, Archiving2. Technology Modernization and Transformation - Microservices, Data and Cloud Architecture, Cloud native & enabled platforms, SAFe Agile Processes3. Cutting edge Engineering practices and adoption in shared services viz. Quality engineering, production management and Dev Ops4. Responsible for India Enterprise wide Production Support CoE, Robotics CoE, CRM CoE, Mobile CoE and Developer/QA/BA CoP5. Site Leader - Mumbai6. Executive Sponsor for Limitless (Diverse Ability) BRG, 2021-23, TIAA GC7. Executive Sponsor for Achieve (Gender Diversity) BRG, 2024, TIAA GC -
Managing Director, Head Of Tiaa India Institutional And Individual Retirement TechnologyTiaa Aug 2016 - Apr 2023Tiaa Global Capabilities, Mumbai & Pune, IndiaHead of Institutional and Individual Retirement Technology, TIAA India -
Global Head, Managed Services Operations & Managed Services Reporting, Risk & Performance AnalyticsMsci Inc. Oct 2015 - Jul 2016Mumbai, IndiaGlobal Head, Managed Services Operations and Managed Services Reporting - Oct 2015 - July 2016Mumbai, Manila & Monterrey1. Global Head of Managed Services Reporting (MSR) - End to end Risk Analytics and value added automation to Asset Owner Clients subscribed to Barra One platform. Enabler of new clients2. Global Head of Managed Services Operations (MSO) – Operations control, continuous improvement of production processes of Risk Manager Platform primarily supporting Asset Manager Clients. -
Head, India Gsc Production & Infrastructure Management, Cib TechnologyJ.P. Morgan Jan 2013 - Oct 2015Mumbai & Bangalore, IndiaHead, Production and Infrastructure Management for India GSC, CIB Technology - Jan 2013-Oct 20151. Head of Production and Infrastructure Management (320 member team). ITIL based service delivery, horizontal services across CIB tech viz. Markets - Equities & Fixed Income, Investor Services – Custody, Fund Accounting, Transfer Agency, Prime Services, Core Processing 2. Service offering includes, Production support, monitoring, Incident mgt, change and release mgt, problem mgt, risk and resiliency mgt, stability/controls, hygiene and Service level management3. Audit and compliance of Production Hygiene responsibility for India CIB4. Infrastructure management comprises of business aligned SA, DBA functions and L4 support5. Defined the framework and execute the ‘Capacity planning and management’ for CIB Technology -
Head, India Gsc Core Processing Technology, Ib TechnologyJ.P. Morgan Sep 2009 - Dec 2012Mumbai & Bangalore, IndiaHead, Core Processing Technology for India GSC, IB Technology - Sep 2009-Dec 20121. Head of Core processing technology (500 member team) includes technology teams that align to IB Operations global hubs 2. The teams span across critical middle and back office functions supporting operations and finance viz. OTC and listed derivatives, FX, Securities, Reconciliations, Cash Management, Reg & Compliance, Finance & GL and Core Building Blocks3. Built horizontal QA function to support waterfall development and continuous test integration in agile methodologies4. Key performer in transforming Core Processing from an early seeding to mature independent teams. The team grew from 50 to 500 in 3 years. -
Senior Vice PresidentQuintegra Jan 2008 - Aug 2009Chennai, IndiaHead - Offshore Delivery, ChennaiHead - BFSI Practice -
Senior Vice PresidentMerrill Lynch Jul 2006 - Dec 2007Mumbai & Chennai, IndiaHead of Global Equities Markets and Services Technology (GEMST) for Merrill Lynch India Technology Services (MLITS), Mumbai & Chennai Manage all global offshore engagements of technology verticals under GEMST (includes Equities trading, Prime brokerage, Stock loan/financing, GMI services, Technology Architecture Solutions and Services and Global client and data solutions) across Mumbai and Chennai delivery centers.Key accomplishments include:1. Successful offshoring and transition of Global Reconciliation Platform with development and 'follow the sun support' out of MLITS2. Managed 'Direct Market Access' development for Equities technology3. Incubation and growth of 'Technology Architecture Solutions and Services' 4. Establish 'GLOSS' CoE mitigating the business risk5. Spearheaded the delivery of horizontal 'Production Support Services'6. Senior Management team to assess, incubate and mature Chennai as a second site for MLITS in India -
DirectorCredit Suisse Jun 1993 - Jul 2006New York, UsaDirector in Operations & Product Control Technology (Post Trade Processing), New York1. Responsible for leading multiple cross-functional teams global teams across CS and vendor partners on many strategic initiatives in middle / back office and front to back STP Investment Banking Applications 2. Senior management core team to drive the strategy, initiation and execution of the strategic STP Cash Securities Architecture Re-engineering (CSAR) Program (AFTAS winner for Best Back office technology in 2006). This includes key global 'One Build-Multiple Deploy' components3. Integral part of senior management in building near shore (Raleigh-Durham) and offshore (Singapore/India) Post trade processing technology. Established controls, governance, business continuity, building accountable mature teams going up the value chain4. Operations Technology senior management representative in various wall street wide initiatives by agencies (DTC, NSCC, FICC, MSRB, SEC, Exchanges etc). For e.g. Re-engineering impacted applications to SIAC SFTI and DTC SMARTNET, Integration of interactive ID - an STP affirmation process from DTCC -
ConsultantRoyal Bank Of Scotland Business 1991 - 1993Edinburgh, United KingdomInformation Technology, Edinburgh -
Software EngineerIndchem Electronics - Software Export Division 1988 - 1990Madras, IndiaSoftware Export Division, MEPZ, Madras
Arun Arumugam Skills
Arun Arumugam Education Details
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Computer Science
Frequently Asked Questions about Arun Arumugam
What company does Arun Arumugam work for?
Arun Arumugam works for Tiaa
What is Arun Arumugam's role at the current company?
Arun Arumugam's current role is Technology Executive | Site Leader | Driving Digital Transformation Enabling Business | Client Partner | Value Creation | Developing NextGen Leaders | Mentor | D&I Ally | Culture Champion.
What is Arun Arumugam's email address?
Arun Arumugam's email address is ar****@****ail.com
What schools did Arun Arumugam attend?
Arun Arumugam attended Psg College Of Technology.
What skills is Arun Arumugam known for?
Arun Arumugam has skills like Technology, Services, Equities.
Who are Arun Arumugam's colleagues?
Arun Arumugam's colleagues are Sabrina Evenosky, Cfp, Jun Enriquez, Tiana Purvis, Cbcp, Michelle Owens, Christopher "tophy" Dyk, Mba, Sitienei John, Vaishnavi Yelwande.
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Arun Arumugam
Creative Designer | Creative Head | Product Development Manager | R&DTamil Nadu, India -
Arun Arumugam
Peoplesoft Techno Functional Consultant | Tata Consultancy Services | SalesforceChennai2cognizant.com, gmail.com -
2mindtree.com, cognizant.com
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Arun Arumugam
Bengaluru
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