Arun Kumar Email & Phone Number

Mumbai, Maharashtra, India

• Demonstrated acumen in monitoring the overall functioning of processes, conducting process reviews for ensuring strict adherence to the process parameters / systems as per defined guidelines.
• Expertise in handling the activities of Transfer Agents like Brokerage Commission Processing, Regulatory reports, Operations Management, RTA operations, NFO operations, Team Management & process management focusing on.
• Customer-Oriented approach & target focused with a high degree of perseverance reflected in understanding customer needs, providing recommendation and handling enhancements.
• An out-of-the-box thinker with proven track record of establishing the processes, SOPs, streamlining workflow and creating team work environment to enhance productivity innovatively
• An effective leader with distinguished abilities in directing large cross-functional& multi-cultural teams for running successful process operations across the units
• Handled clearing Operation efficiently, consistently maintains service level with client.

Chennai Area, India

• Managed Registrar & Transfer Agency (RTA) operations including setting up processes and controls for accessing transaction information and processing.
• Enhanced Registrar & Transfer Agency (RTA) operations through the implementation of core system changes, advanced process methodologies, better management of resources and training of staff which resulted in improved.
• Headed a team of Mutual Fund Special Product (SIP/STP/SWP) processing team.
• Provided professional, full product knowledge and functional training to the back office operation and Management Staff as a Subject Matter Expert (SME) of Special Products.
• Contributed to the growth and profitability of the company by effectively managing, developing and utilizing people, resources and technology to deliver desired results.
• Headed a functional support team which rolled out automation of processes which in turn resulted in improving the operation and processing qualities to optimum level.

Hyderabad Area, India

• Reconciliation for collection account in fortnight basis for all schemes
• Reconciliation for collection Bank account using Cash flow & ledger for removing the outstanding transactions
• Ensure data clean up for all the transactions posted on a T+9 bases and documentation of the entire process workflow
• Integrating the Mutual fund operations of different ways for bringing them under the master services such as centralization
• Straitening for future growth of the company with excellence in investor relationship operations and services to client
• Managing clients and Company’s expectation on increasing efficiency and bring down cost

Chennai Area, India

• Receive the debit instruction file from the client / registrar to validate and upload in to system.
• Getting the success and failure report from the bank to reconcile the file and transfer the funds to the client's account
• Sending the remittance report on daily basis to Registrar and AMC.
• Closure of the debit file in tentative period by sending a final reconciliation file to the client.
• Preparing all kind of MIS reports and reporting it to Management.
• Providing suitable solutions for the queries received through mails and phone calls from the Client's and the Banks.

Chennai Area, India

• Generating the transaction feed and sending the same to Bank / service provider
• Verifying the reverse feed from the bank / service provider and taking necessary action as per AMC norms.
• Report the Rejection / Revert / Cancellation details to the AMC.
• Preparing a deposit details for SIP cheques and sending a feed to respective bank.
• In the case of cheque bounces, the original Transaction entries are reversed and send the cheque to the Investors.
• Reconciling the SIP transactions on a daily basis for Bill Junction / Bill Desk / Banks and Sending the MIS reports to AMC

Chennai

• Mutual fund operations Banking and Reconciliation in coordination with AMC’s
• Handled Mutual fund operations for more than two different funds all over India.
• Banking Reconciliation & Remittance.
• Preparing different reports in Excel and maintaining MIS reports.
• Handling more than five members under my supervision in this operation.
• Handling more than 60 branch queries

Thanjavur Area, India

• Quality Checking, printing and outward
• Document filing is done and stored properly.
• Endorsements – (Customer requests or defects), aim for zero defect culture
• Check bouncing monitoring and policy cancellation.
• Ensure relevant data is available and Ensure renewal notices generated on time
• Clearing the accounts and Vouchers by time to time

Bachelor’S Degree, Computer Science, B

Activities and Societies: chorusI participated in many projects

Master'S Degree, Business Administration And Management, General, A

Activities and Societies: scouti had done my MBA in 2003 with 65%