Arun Kumar Email & Phone Number

Al Khobar, Eastern, Saudi Arabia

Managed regional distribution network, including purchasing, orderprocessing, reverse logistics, customer service, product quality, tradecompliance, and warehouse management.• Achieved 100 % KPI targets through Supply Chain management & effectiveservice level response.• Handling Key account customers of Gulf Region and well versed with Letterof Credit with shipping instructions and custom clearance documents forboth sea & air freight shipments.• Created tracker file in coordination with freight forwarders and ESABDistribution Centre for faster delivery of project orders.• Improved change management strategies and incorporated functionalarea infrastructure to support demand planning and supply initiatives.

Dubai, United Arab Emirates

ESAB is a world leader in the production of welding consumables and equipment.Our brand is synonymous with world-leading expertise. Job Responsibilities Includes but are not limited to the following:• Firm responsible for Export business transitions for Key accounts & regions (Middle Eastern Regions• Handling new & existing client enquiries and acting as the face of the business.• Managing customer queries /complaints and taking proactive measures to solve issues.• Monitoring and to ensure all sales orders are performed on timely manner.• Making sure shipments are dispatched as per schedules and coordinated to customers.• To Provide accurate information on stock levels and material plan.• Coordination with Freight Forwarders & ESAB Distribution Center for timely pickups of customer orders.• Handling Shipping/Customs clearance documentation for Jebel Ali Port Custom procedures.• Execute any urgent assignments requested by the management and customer.• Data integrity on Caesar (CRM System).• 100% focus on Customer satisfaction while keeping in mind our company’s growth and profits.

Umm Ramool, Dubai, United Arab Emirates

• Account Management, managing account clients and their business in the company.• Assisting clients with friendly and professional relationship with the assurance of Immediate solution on every inquiry.• Managing a channel of communication through email and other to ensure the delivery of utmost services.• Discussing new products offered and ensuring with a motive of customer satisfaction• Tactfully handling confrontational or stressful interactions with the public• Completing supporting paperwork and data entry as required• Creates and maintains service reports• Handles over all Logistic shipments

Dubai, United Arab Emirates

Handles calls or inquiries from prospective customers or clients.• Assists customers effectively by solving customer disputes• Provides customer additional information or explains services• Discusses products offered and ensures customer satisfaction• Tactfully handles confrontational or stressful interactions with the public• Completes supporting paperwork and data entry as required• Accurately captures customer information• Creates and maintains service reports• Handles Logistic shipments

Sharah-E-Faisal

To Accommodate and assist the consumers all over united states by providing them the most suitable offer’s available on their vehicles based on year, make & model of the vehicle. Along with that Helping and introducing the seller’s with a fast and hassle free process to sell their used vehicles with the assurance of the quality services and delight factor, And being firmly dedicated in providing the positive caller experience and improving company’s overall consumer satisfaction levels.

Karachi, Pakistan

• To share proposals and facilitate consumers all over United States by providing them cable, internet & phone services as per their needs and requirements through DGS, The affiliated Sales and promotion desk with all fortune cable companies in USA. • Dealing in terms of price and products with all the major service providers.

Dha Phase 2, Karachi

To Assist the U.S customers share proposals with them and facilitate them by providing themcable, internet & phone services on their residential & Commercial addresses according to their needs and requirements through DGS, The affiliated Sales and promotion desk with all fortune cable companies in USA. Dealing in terms of price and products with all the major service providers throughout the States.

Punjab Colony, Karachi

• To verify the international customers share proposal and facilitate them to build up a relation by lowering their interest rates on their existing debts and try to meet their requirements.

• To promote the website of different domestic and international companies for their growth and products promotions

Master Of Business Administration - Mba, Business Administration And Management, General, A+

Activities and Societies:

Bachelor In Commerce (B.Com), Commerce, Second Division

Karachi University

Intermediate, Pre-Engineering, B

Intermediate (Pre-Engineering)

Matriculation, Science, A

St. Anthony's High School