Arun Kumar Email and Phone Number
Results-driven Mediation & Provisioning Subject Matter Expert (SME) with 11+ years of telecom industry experience. Specialized in Telecom COTS packages, including Comptel EventLink, Data Refinery, Nokia Mediation / Provisioning, and Ericsson Mediation 20.Key Highlights:⦁ Telecom Mediation & Provisioning Expertise: Proven track record in mediation and provisioning systems, including application upgrades, Nokia application installations, and complex migrations like transitioning from Nokia Mediation to Ericsson Mediation.⦁ Technical Skills: Proficient in tools like Comptel EventLink, Nokia Data Refinery, and EMM, with expertise in PostgreSQL, Oracle 11G, and scripting (UNIX shell/Perl) across Linux and Windows environments.⦁ Problem-Solving: Skilled in troubleshooting and resolving technical issues efficiently while consistently meeting SLAs.⦁ Industry Knowledge: Well-versed in MNP, roaming, data clearing houses (DCH), revenue assurance, fraud management, retail billing, and interconnect billing.⦁ Team Leadership: Experienced in mentoring and collaborating across teams, fostering technical growth, and driving cross-functional success.⦁ Client Focus: Committed to delivering innovative, client-focused solutions that enhance system performance and ensure business continuity.With a strong foundation in telecom mediation and provisioning, I combine technical expertise, leadership, and a customer-first approach to deliver impactful solutions.
Tech Mahindra
View- Website:
- techmahindra.com
- Employees:
- 109765
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Senior Technical LeadTech Mahindra Jun 2021 - PresentMuscat, Masqaţ, Oman Assist clients in gathering their business requirements and objectives by interacting with them. Taking part in a concept meeting and a walkthrough of the RSD Development and implementation for this set of GSM Services products using Comptel’s products (BST/BLN). Preparation of HLD and LLD Document. Developing new processing stream & Provisioning Logic. Working closely with FDC,RDC, BLT, Perl Node, Encoder, Decoder (ASN1 and ASCII), Correlation and Aggregation Node , BST, SOAP UI and NEI (Basic) Upgrading comptel systems, sizing hardware, and designing high-availability architectures. Take up the responsibility of the entire Project. Carefully analyse the project and rectify the errors found in the process. Keep on asking for the reviews and feedback from the peers. Working on identifying the project risk and planning mitigation action with the PM at project level. Work on constantly increasing the productivity of the team and reducing the waste on the other end.
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Senior AssociateCognizant Nov 2016 - Oct 2021Sultanate Of Oman Interact with clients and gather business requirements and objectives. Attending the concept meeting & RSD walkthrough. Development and implementation of this set of GSM Services products using Comptel’s products (BST/BLN). Develop and maintain generic BST workflow which includes order validation, enrichment, and manual provisioning check. Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. Supporting operation team for new issues. Preparing UT Scenarios, Test Description, Pre-condition and expected output. Mentor junior and mid-level engineers. -
Senior Software EngineerTech Mahindra Jun 2014 - Nov 2016Pune Area, India Interface with clients and gather business requirements and objectives. Design and development of BST (Business Service Tool) logic. Conducting Review Meetings within the Team. Preparing UT Scenarios, Test Description, Pre-condition and expected output. Preparing Suggestion Documents to improve the quality of the application. Generate UT cases based on the requirements and other documents. Participating in preparing UT Plans. Preparing UT Scenarios, Test Description, Pre-condition and expected output. Preparing Suggestion Documents to improve the quality of the application. Conducting Review Meetings within the Team.
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Technical Operations AnalystIbm Dec 2010 - Jun 2014Pune Area, India Involved in Production/Application Support and code fixing. Maintains systems by researching and resolving problems; maintaining system integrity and security. Prepares reports by collecting, analyzing, and summarizing information. Significant contribution in the area of Automation of manual work and internal tool development. Creating Excel-based report(Like Health Report, Switch Count, TAT, Nmon Report) Analyzing the system performance graph. End to end file reconciliation. Checking end to end report. Migration of streams/scripts one server to another server. The application starts and stops during the activity. Stream migration from one server to another. Co-ordinating with SysAdmin, DBA, Network, Crystal, Backup (Data Centre) and Wintel Team in case of an issue. Perform software deployments and migrations, host management and automate the routine operational task. Take the appropriate decisions while the issue and avoid the manual work. Finding RCA in case of an issue. Perform troubleshooting, etc
Arun Kumar Education Details
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Computer Engineering
Frequently Asked Questions about Arun Kumar
What company does Arun Kumar work for?
Arun Kumar works for Tech Mahindra
What is Arun Kumar's role at the current company?
Arun Kumar's current role is Nokia Mediation and Provisioning Consultant @ Tech Mahindra.
What schools did Arun Kumar attend?
Arun Kumar attended Sikkim Manipal Institute Of Technology - Smu.
Who are Arun Kumar's colleagues?
Arun Kumar's colleagues are Nilesh Agarwal, Alok Chandak, Azhar Uddin, Srikanth V P, Shiva Kumar, Andrew Eigenschenk, Vignesh Dharmapuri.
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