Arun Kumar M Email & Phone Number
Who is Arun Kumar M? Overview
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Arun Kumar M is listed as Human Resources Manager at School Serv (India) Solutions Private Limited, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Arun Kumar M.
Arun Kumar M previously worked as Human Resources Manager at Classic and Human Resources Executive at International Trimmings And Labels India Pvt., Ltd.. Arun Kumar M holds Master Of Business Administration - Mba, Human Resources Management And Services from Indira Gandhi National Open University.
Email format at School Serv (India) Solutions Private Limited
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About Arun Kumar M
To secure the position in a demanding work environment where my organizational and planning skills are fully utilized.
Arun Kumar M's current company
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Arun Kumar M work experience
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Human Resources Manager
CurrentHuman Resources Manager
Human Resources Executive
Sr. Business Support Executive
My responsibility was to support One Senior Director, Five Directors and Sr. Managers) and professionals from a global Fortune 500 company. I was assisting them in completing a broad variety of administrative tasks including: managingan extremely active calendar of appointments; completing expense reports;composing and preparing correspondence that is sometimes confidential; arranging complex anddetailed travel plans, itineraries.My communication with clients is through email, phone and chat (Skype).
Senior Executive - Mis
Interface with Senior Management & enhance their decision making capabilities by providing Business & Operational Intelligence.Provide business insights by conceptualizing, designing and publishing organizational strategic & operational reports, and use the same to provide real time analysis. Take onus for quality of reports & their usability.Understand the Reporting Framework, Work Flows & processes and ensure compliance. Improve, develop & document existing system. Perform timely interventions & corrections.Oversee & guide performance of MIS Analysts. Ensure they are meeting SLA.
Executive Scheduler
Responsible for Scheduling for a Campaign of 260 Head Count in IEX.Preparing the Over/Under Excel file for checking the staffing requirements.Balancing the staffing as the campaign has 22 different languages.Guiding the team of 5 Real Time Analyst regarding the daily requirements. Contact Centre ToolsCall Monitoring and Reporting : Avaya CMS SupervisorWork Force Management : IEXReporting : Ms Excel, Ms Word, Power Point
Command Centre Analyst
Responsible for Scheduling for a Campaign of 50 Head Count.Service Level management through Real-Time Queue and Adherence Monitoring.Monitoring Daily ACD information (Service Level, AHT, Contacts and Staffing).One Point of Contact for the above mentioned details.Client Report Contact Centre ToolsCall Monitoring and Reporting : Avaya CMS SupervisorWork Force Management : Blue Pumpkin (Ver 4.6)Reporting : Ms Excel, Ms Word, Power PointSpecial Projects/ Initiatives taken/ Recognition:1. Invoice Reporting2. Reporting for AOL, PPC and Site Report3. Was awarded with the team as the Best Team for Two Consecutive Quarters.
Call Coordinator
1. Handling a Team of Ten Technical Engineers. 2. Call co-ordination, coordinating with Technical Engineers3. One Point of Contact for the Customers for Technical issues. 4. Allocating Calls accordingly to the Technical Engineers trained in (Unix, Solaris, C++, Java etc).5. Providing end to end solution to problems reported by the customers.
Arun Kumar M education
Master Of Business Administration - Mba, Human Resources Management And Services
Frequently asked questions about Arun Kumar M
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What company does Arun Kumar M work for?
Arun Kumar M works for School Serv (India) Solutions Private Limited.
What is Arun Kumar M's role at School Serv (India) Solutions Private Limited?
Arun Kumar M is listed as Human Resources Manager at School Serv (India) Solutions Private Limited.
Where is Arun Kumar M based?
Arun Kumar M is based in Bengaluru, Karnataka, India while working with School Serv (India) Solutions Private Limited.
What companies has Arun Kumar M worked for?
Arun Kumar M has worked for School Serv (India) Solutions Private Limited, Classic, International Trimmings And Labels India Pvt., Ltd., Brickwork India, and Hirepro Consulting Pvt. Ltd..
How can I contact Arun Kumar M?
You can use AeroLeads to view verified contact signals for Arun Kumar M at School Serv (India) Solutions Private Limited, including work email, phone, and LinkedIn data when available.
What schools did Arun Kumar M attend?
Arun Kumar M holds Master Of Business Administration - Mba, Human Resources Management And Services from Indira Gandhi National Open University.
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