Total Nine years experience in Front Office Operations in Hotel Industry with Pre-Opening experience. Supervising and managing all aspects of the front office; performing daily monitoring of rooms inventory, rate and plan availability to improve the revenue for the yearly budget. Ensuring adequate staffing levels for all departments, developing and implementing training and development plans; managing department forecasts and budgets; effective cost control solutions.Competent and strong ability to take immediate decisions and develop innovative tactics to resolve problems. Excellent eye for details can carry out actions to improve the appearance of the property, and employees as well as establish relevant actions that meet guest's expectations. Positive and upbeat approach to employee relations and guest complaints.