Highly skilled and experienced After Sales Service Manager with over 13 years of expertise in the automotive industry. Known for successfully managing and leading teams to achieve exceptional results in after-sales service, customer satisfaction, and revenue growth. Adept at developing and implementing strategies to improve service operations and enhance customer experiences. Strong communication and interpersonal skills, fostering relationships with customers, suppliers, and team members. Extensive experience working with major original equipment manufacturers (OEMs) including Volvo Eicher, Mahindra, and Tata Motors.