Arun Sajwan Email & Phone Number

Gurugram, Haryana, India

Providing training to PPMs for smooth ops functionProvide training to all the staffs of existing and new launch property for better guest experienceConducting assessment for PPMs and staffMeeting with relevant stakeholder and sharing the concern with him and finding best possible solution and deliver training as per requirementPlanning training calendar.

Gurugram, Haryana, India

• Providing training to NHT on product, process and CX.
• Meeting with bottom quartile and providing sale training.
• Monthly review report creation.

Greater Kolkata Area

• Providing training for smooth operational function.
• Conducting audit to check fraudulent riders.
• Ensuring training has been provided to on field riders.

Jaipur, Rajasthan, India

• Providing training to Hotel staff, property manager and Oyo staff.
• Responsible for maintaining NPS & UH%.

Kota, Rajasthan, India

• Issue identification & issue resolution. Ensuring OYO standards are maintained.
• Handling escalation, random quality check’s, staff training.
• Support in finance, helping resolving reconciliation issues and guest feedbacks.

Udaipur, Rajasthan, India

• Revenue maximization.
• Managing online rates on GI, MMT, Expedia etc.
• Providing training to staff for better guest experience.

Jodhpur, Rajasthan, India

• Revenue maximization.
• Preparing duty roster.
• Rate cross verification.
• Managing rates on OTA,(STAAH)

Agra, Uttar Pradesh, India

• Ensuring Maximum Guest Satisfaction
• Assisting Guests With Their Quires

Bachelor'S Degree, Hotel/Motel Administration/Management

75%

 Passed Class 12th from C.B.S.E. In 2008.

55%

 Passed Class 10th from C.B.S.E. In 2006.