Thenuka Arunashanthe Email & Phone Number

Mississauga, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Lead implementation teams of 3-4 consultants and deliver a fully customized Oracle NetSuite software to mid-sized businesses
• Create custom workflows to automate manual processes such as product lot/bin allocation, cash sale transactions etc.
• Work with Advanced PDF to customize printed forms and documents
• Configure advanced ERP Modules such as FEFO Lot Allocation, Rebate Management, Quality Management etc.
• Participate in the Mentorship program to help incoming Associates transition into their new position
• Consistently exceed quarterly performance targets by 20%

Mississauga, Ontario, Canada

• Advised C-Suite Executives, management and department heads of small-mid sized businesses on how to utilize the Oracle NetSuite ERP software
• Gained in-depth technical knowledge pertaining to the ERP software in order to configure and customize the solution to fit the business needs of each client
• Helped clients streamline and enhance business processes with the goal increasing overall annual revenue
• Acquired 3 Oracle NetSuite Certifications: SuiteFoundations, Financial User, Administrator
• Created custom reports and custom saved searches to increase transparency within each business
• Consistently exceeded quarterly performance targets by 15%

Toronto, Canada Area

• Analyzed individual financial portfolios and formulate strategies to increase customer earnings
• Evaluated various credit products and make recommendations based on customer needs
• Focused on client experience in order to build long lasting relationships
• Worked closely with Financial Advisors in order to meet quarterly sales targets

Mississauga, Ontario, Canada

• Processed 30+ customer transactions per hour with accuracy to avoid losses
• Handled various financial transactions with appropriate due diligence to ensure compliance with the industry code of conduct, laws and regulations
• Answered any questions regarding products and provided advice based on individual needs
• Achieved all daily branch goals and worked with a team to ensure all quarterly branch goals were being met and exceeded

Ontario, Canada

• Hosted a variety of case competitions involving topics such as marketing, consulting, accounting, strategy, finance etc.
• Led a team of 5 associates
• Responsible for industry outreach

Univeristy Of Toronto

• Worked alongside a team to plan networking events, workshops and case competitions
• Helped plan and execute the university’s first ever Financial Technology case competition
• Acquired the largest sponsorships in SMA history, that aided the club fund various projects
• Brought industry professionals on to the campus in order to provide students with valuable networking opportunities that will increase their knowledge of the industry
• Oversaw/mentored a team of associates which helped SMA become the second largest student society on campus

Ontario, Canada

• Familiarized myself with over 300 products with regards to their features and optimal usage
• Dealt with customer conflicts and worked with team to ensure task completion
• Tailored product recommendations by gauging customer needs
• Trained incoming associates on company regulations and product knowledge

Ontario, Canada

• Served over 200 customers daily and guaranteed customer satisfaction
• Supervised co-workers and ensured that customer service time targets were always met
• Trained incoming employees with regards to organizational policies and strategies on how to maximize efficiency within the scope of their role

Ontario, Canada

• Dealt with all customers and answered any questions
• Trained new volunteers

Ontario, Canada

• Helped order products and replenish stock
• Answered any questions from customers regarding products