Arundev Das Email & Phone Number

Delhi, India

India

Identification of Govt Tenders and assigning tasks accordingly to the teamAnalysing bidding trends in various government sectors like Oil marketing Organisations, Banks, PSU, Thermal power organisations etc.Preparing various reports which helps in fixing the cost for bids.Maintaining quality and accuracy in participating tender documentsIdentify, develop, implement and maintain regulations, processes, methodologies and systems for the effective management of projects.

Dehradun

➲ Create, manage, co-ordinate a team of 6–7 resources and take overall responsibility for the production of select UK/US journals from acceptance through to delivery of printed and online product, to the agreed pre-press standards of editorial and production quality, on time and within budget➲ Ensure quality is maintained and team is aware and always follow laid down workflow and processes➲ Actively involved in the training and appraisals of direct reports and keep them motivated, and equipped to take ownership of the responsibility and tasks assigned➲ Allocation and management of workload of team in consultation with the Managers and/or Senior Manager, thus ensuring teams are optimally utilized➲ Manage attritions, and rigorously track individual/team productivity targets, and ensure that targets/objectives are met➲ Provide leadership and management to the team and assist in day-to-day management and queries➲ To work closely with Managing Editor/Editor-in-Chief to maintain and promote consistent ethical policies for the journals, and to oversee and act to enforce those policies as needed in fair and consistent manner➲ Working with authors, reviewers, and Editorial Board members on daily basis to ensure they are adequately educated regarding journals’ ethics and publishing policies, and that the journal’s stewardship on ethical matters is fair, unbiased, and timely➲ Arranging for all requisite materials including copyright permissions from authors➲ Preparing, amending and editing copy to improve readability, and supervise copyeditors’ work. Reading copy or proof to detect and correct errors in spelling, punctuation, and syntax➲ Conducting regular meetings with all key stakeholders and to identify and remediate project risks and solutions in advance

New Delhi Area, India

 Creating and executing project work plans and upgrading as appropriate to meet changing needs and requirements. Managing the complete life cycle of the project starting from receiving the projects, sending them in a workable format to the composition team, monitoring the execution and ensuring that the end product is delivered in a timely manner with highest quality. Interacting with the Clients on a continuous basis regarding the specifications of the projects, handling their queries, keeping them updated about the status of the current projects through live chats, e-mails and phone. Planning jobs according to their due times and complexities, ensure systematic distribution of work amongst the teams, following up on the progress of the projects, and ensure overall co-ordination of the work between various teams and departments.  Managing teams of experts to collate work produced by different Groups  Resource and capacity planning  Utilization based on required functional units for production  Ensuring completeness of the project documents and that they are stored appropriately.  Ensure maintenance of schedule fidelity  Feasibility checks providing estimates with suggestions for projects in pipeline Analyzing the new projects received, understanding the client’s requirements. Dealing with the stakeholders to discuss on the schedule, queries and issues related to the project Tracking of the project and sending Status reports. Holding status calls with clients

Gurugram, Haryana, India

Providing E care solutions and analysis Skilled in processing the customer’s orders as per their requirement and solving their queries  Extensive use of search tools and techniques in order to cut down the processing time Mapping client’s requirements and ensuring rendering of effective solutions in line with the guidelines specified by the clients’ on Operations Floor Aiming to provide first contact resolution to the customers in order to solve their queries Redressing grievances of clients, if any, and ensuring that they are resolved to the complete satisfaction of the customers as well as taking their feedbacks and evaluating areas of improvements Additional Responsibilities: Responsible for daily work sorting and work allocation Maintaining daily activity sheets and generating reports as per client’s requirement based upon Turn Around Time, Accuracy and C-SAT analysis Providing floor support to the team in order to ensure complete and accurate solution to the customer’s query Performing C-SAT analysis to locate the loopholes and suggesting ways to improve the scores.