I have expertise using remote access to provide technical support to customers as an analyst. My areas of expertise include installing apps, setting up user accounts and passwords, and debugging application problems. I also have a solid grasp of customer service principles, which enables me to promptly address complaints or queries and deliver great customer service.📝Skills:✅OS: Windows, Linux✅SSL Certificates Renewal✅Cloud: Amazon Web Services (AWS)✅CI/CD: Jenkins✅Collaboration & Communication: ServiceNow🎯Current Focus:I'm concentrating on getting certified in order to expand my knowledge.
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AnalystHcltechChennai, Tn, In -
AnalystHcltech Nov 2023 - PresentChennai, Tamil Nadu, India• Fix issue in server level, Middleware & OS-bound application administrative.• Perform activities such as Code Deployment / Configuration Changes / Release management / Application Operations / File & folder operations / SSL Certificate operations / Housekeeping / Job operations / Account Provisioning and OS bound administrative tasks across all the environments.• Good understanding of source code deployment and achieving that using devops tools.• Experience… Show more • Fix issue in server level, Middleware & OS-bound application administrative.• Perform activities such as Code Deployment / Configuration Changes / Release management / Application Operations / File & folder operations / SSL Certificate operations / Housekeeping / Job operations / Account Provisioning and OS bound administrative tasks across all the environments.• Good understanding of source code deployment and achieving that using devops tools.• Experience with major cloud service provides like AWS.• Installation of SSL certificates in Windows/Linux servers.• Installation of Weblogic Patch.• Deployment of Packages through Jenkins.• Monitoring the application and tracking the work through Service Now tickets and triaging the issues.• Execution of IQ’s in Proton (HP ALM).• Experience in demonstrated understanding of source control management concepts such as Branching, Merging, and Labelling/Tagging.• Creating users and Group providing them with suitable permissions. Managed Users and Groups, File/ Directory Permissions under Linux.• Remotely coping files using FTP, SCP, and WinScp.• Making sure that application should be up. Incase application is going down, Bringing the application online and performing RCA.• Interacting with clients to sort out issues and Prepared technical documents for training and development purpose for the team. Show less -
Graduate Engineer TraineeHcltech Jan 2022 - Nov 2023Chennai, Tamil Nadu, India
Arunkumar M Education Details
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Sns College Of Technology Coimbatore8.4 Cgpa (First Class) -
Muslim Higher Secondary School Abiramam77% -
Muslim Higher Secondary School Abiramam86%
Frequently Asked Questions about Arunkumar M
What company does Arunkumar M work for?
Arunkumar M works for Hcltech
What is Arunkumar M's role at the current company?
Arunkumar M's current role is Analyst.
What schools did Arunkumar M attend?
Arunkumar M attended Sns College Of Technology Coimbatore, Muslim Higher Secondary School Abiramam, Muslim Higher Secondary School Abiramam.
Not the Arunkumar M you were looking for?
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Arunkumar M
Platform Engg | Splunk Core| Devsecops | Aws | Devops | Ansible | Terraform | Kubernetes | Ci Cd | Python | DockerChennai -
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ArunKumar M.
Hyderabad
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