Leading supply planning with team of 16 pan India 150+ warehouses with 50000+ assortment size.• Overseeing Business Operations, Vendor Management and Inventory Management at JioMart B2B• Coordinate with Category/Vendor/Warehouse to ensure optimal Inventory Health is maintained.• Drove efficiency & optimized inventory control procedures to reduce lead times and maximize profits• Manage Reduction in Business waste.• Manage & Monitor Forecast, Fill rate for top vendors ( ITC/Britannia/Parle/Nestle/Pepsico/HUL etc. )• Manage availability of KVI articles above 90% so as to achieve top line growth.• Manage & Maintain vendor parameters for achieving timely execution of purchase orders. Job Profile : Operations Support Manager Reliance Smart.in ( Jan 2014 – Oct 2018) • Focus on improving Fulfillment, On-Time Delivery & Customer Service Standards.• Lead expansion of Store Based Home Delivery Model at Smart.in across 10 cities.• Developed operations Work Smart, Training modules for FC, CPC & Loss Prevention teams• Defined measurable job routines for order picking, billing, delivery, Commercial & SLP for FC teams.• Lead internal process audits & process reviews for ensuring strict adherence to the SOP’s• Mentored FC & City Leads of operational challenges pertaining to system, picking, delivery, order related complaints and last mile KPIs.• Analyse & Improve Fruits & Vegetables (F&V) Quality to maintain Customer Service Standards

• Responsible for planning, forecasting and operating in line with budget.• Coordinating with category & floor team to achieve sales targets.• Focused on Traders, HORECA & SCO customers to understand needs & increase sales• Negotiations with vendors for obtaining best possible price/ offers.• Managed on floor upselling/ cross selling to customer & adhere hygiene standards.• Centered on stock in store availability, self-replenishment & shrinkage KPIs• Comprehensive benchmarking with competitors for market knowledge and trends.

• Achieve sales targets and ensure profitable store operations as per agreed Profit and Loss guidelines.• Manage semi-retailer, Dealers, frequent buyers network.• Plan sales promotion activities for awareness, faster- off takes & brand image.• Understand the customer preferences, market demands & convey to Management.• To ensure that the inventory is in the right place, at the right time, in the right volume to maximize sales and minimize markdown and terminal stocks.• Solve critical store operational problems including customer’s complaints, in order to ensure operational effectiveness and to increase customer’s satisfaction.• Ensure adherence to SOPs (Store Operating Procedures) by the store.• Analyze space allocation in the store with respect to sales generated and recommend necessary changes in the same.• Update merchandising team on latest trends in the market on fashion, price, and product of competitors as well as customer demand.

• Developed & Managed New Markets in Central & South Africa.• Managed & Oversee regular supply of goods from factory & payments done by the existing customer in African markets.• Organized & Managed Household Fair in Hong Kong resulting good business.

• Developed & Managed Stockiest in central Mumbai Area as per Company Policy.• Planned Sales Forecast & Motivated team to achieve the set targets.• Developed & Managed Institutional Sales to achieve set targets.• Launched New products like Supermax Lubra, Supermax Super SS & Shaving Foams.