IT Procurement Manager in Tata Group Company from Feb 2017 till date .Skills:-• Negotiation skills for competitive sales and leasing agreements.• Ability to compile, code, calculate, and audit data.• Managed all processes related to the planning and buying of goods and services.• Worked to ensure budgets were being used wisely, and strategies were focused well.• Achieved cost-effective procurement outcomes by establishing strong relationships with vendors and partners, and negotiating well. •Create specifications for the delivery of new products.• Complete end to end to end of Procure to Pay.• A good 7.6 years’ experience on MM module in SAP.• Owning all the transactions related to these procurements: PO creation, payments etc.• Create Annual Procurement Plan for IT (Hardware, Software, IT Services, Licenses, Cloud).• Have an experienced in negotiations of Hardware, Software, Software licenses and Cloud for and annual spend of 50-100.Service desk Lead ,Trainer and Auditor For Motor company at Client Site Feb 2015 To Jan 2017 .• Scheduled new and follow-up appointments, processed payments and new patient paperwork, and documented all data into the company software system.• The car dealership system deals with a variety of cars and also carries a variety of certified vehicles that are also per-owned. Under this system, the workforce consists of automotive technicians and salespeople who are eager to sell vehicles such as automobiles. usually sell spare type automobiles or stock them and their parts with warranty with claims. It also has the provision of maintaining cars and servicing them.• Training all the User at the Dealerships as per there role and profile. on the application.Business Process Lead, For Telecom Australia Client Jun 2012 - Feb 2015• Worked on multiple queues like Pending Online, MIPS, Bundle order entry etc. • Resources planning& Also driving productivity on daily basis .Met the KPI targets consistently.

• Handling Reservations and Ticketing and advising tour packages fro premium customers• Coaching team members and conducting refresher sessions to ensure that they provide excellent customer service• Handling rosters and leave requests for team members

• Handling Reservations and Ticketing for premium customers• Provided support to OJT batches and ensure that they were up to date on their process knowledge and coaching them whenever required.

• Sales of credit cards over the phone and up selling of loans, balance transfers etc.• Handling escalation calls • Maintaining sales reports on weekly and monthly basis