Restaurant Manager - Casa Goa.

Taking care of the operation of All day dining restaurant and In-room dining along with Banqueting.Accomplishes department objectives by managing staff; planning and evaluating department activities.Maintains staff by recruiting, selecting, orienting, and training employees.Ensures a safe, secure, and legal work environment.Develops personal growth opportunities.Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.Coaches, counsels, and disciplines employees.Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.Establishes strategic goals by gathering pertinent business, financial, service, and operations information.Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.Accomplishes financial objectives by forecasting requirements, preparing an annual budget, P&L, scheduling expenditures, analyzing variances, and initiating corrective actions.Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.Contributes to team effort by accomplishing related results as needed.

- worked as a supervisor in BLVD ON ONE all-day dining restaurant.- Ensure staffs are working together as a team to ensure optimum service and that guest needs are met- Complete scheduled inventories and stock and requisition necessary supplies.- Complete opening and closing duties including setting up necessary supplies and tools, ensuring cleaning of all equipment and areas are carried out, locking doors, etc- Prior to the briefing, supervise and inspect mis-en-scene and mis-en-place so that outlet operations run smoothly.- Actively use upselling techniques to exceed guest expectations and increase revenue- Attend to guest complaints and ensure guest satisfaction through immediate action.- Initiates requisition for operational supplies ensures that the outlet maintains stock levels; and repairs & maintenance work orders- Involves in controlling the operational expenses by minimizing wastage, breakage, and spoilage

The resort features the largest private beach in Jumeirah, five pools including spectacular views of the Palm Jumeirah and over 12 delectable restaurants and bars to choose from across the complex. working with Westin Minaseyahi I am improving my skills and knowledge, Display leadership traits appropriate to any situation. Maintain firm departmental control. Display an effective, product management style. Highly motivated for greater opportunities. Devote appropriate attention to all responsibilities. Demonstrate a strong customer service mindset. Reliable and trustworthy on given tasks. Abilities for greater responsibility. To be fully responsible for the smooth and efficient service in the lounge to all executive level And VIP guests To proactively ensure these guest’s needs are met and exceeded at all times

Le Meridien Kochi provides guests with luxurious rooms, as well as an opportunity to relax and revel in the beautiful environs of Kochi, also called Queen of Arabian Sea. Le Méridien Kochi’s 223 guest rooms and suites inspire discovery for both business and leisure travellers. Views overlook the manicured gardens, picturesque backwaters, and the orchestrated three-tier pool.Worked as a guest service associate from 01/02/2012 to 31/01/2014 Active participant of pravasi bharathiya divas hosted by le meridian Cochin.Participant of KTM (kerala travel mart) hosted by le Meridien cochin Able to handle the shift of in room dining Capable to handle pantry of the room service.Thorough knowledge of in room dining systems and procedures.Capable to update registers and will do the closing of the venue.

Assist the staffs for the smooth functioning of the banquetsDo the mise-en place for the functions.Do the set up for the functions