Arvin Caranto Email & Phone Number

Makati, National Capital Region, Philippines

Makati, National Capital Region, Philippines

• Analyzes the trend of issues being reported in order to propose permanent solutions for common recurring issues
• Audits the support provided by the Managed Service L2 Team (MSL2 Team) for any inaccuracies and provides the correct steps in resolving the tickets
• Assists the MSL2 Team in the investigation of incidents and reviewing RCAs
• Reviews and approves change tickets for deployments of data amendments in the UAT environment and reviews data amendment scripts for deployments in the production environment
• Initiates and suggests process improvements that will help the team to improve the support being provided to the users

Makati, National Capital Region, Philippines

• Provided timeline and effort estimates for manpower planning of upcoming projects, initiatives and enhancements
• Involved in manpower planning and workflow management of FTCs (full-time consultants) for Java and Web Service Projects based on the projected project timelines
• Validated the requirements for UAT and Production deployments to ensure that all the processes before the deployment have been performed
• Initiated and implemented Jenkins pipelines for automated deployments and SonarQube Code Analysis of 3 web service projects (DevOps)
• Analyzed business requirements and translated them into application requirements through collaboration with Business Analysts, Developers, and System Analysts
• Designed RESTful web services based on the Allianz CISL Standards

Makati, National Capital Region, Philippines

• Analyzed business requirements and translated the items into application or web service requirements through collaboration with Business Analysts, Developers, Analyst Programmers, System Analysts
• Designed RESTful web services based on the Allianz CISL Standards
• Led 4 development teams of 1-6 members for Java based projects
• Provided timeline and effort (man-day) estimates, and effort distribution breakdown for manpower planning of upcoming initiatives and enhancements
• Implemented a process flow for source code control and review to ensure quality of code
• Conducted code and unit test review for the source codes committed to GitHub repositories of 7 projects

Taguig City, Philippines

• [under SLI Consulting Inc. (formerly Software Laboratories Inc.)]
• Managed the SVN (Apache Subversion) Repository Server of the team
• Managed the Apache Tomcat Web Server of the testing environments
• Gathered data from the internal users (clients) in order to create optimal solutions to their needs through business meetings and conference calls
• Developed, implemented and documented improvements for web applications
• Created mockups (wireframes) for new system modules and enhancements

NCR - National Capital Region, Philippines

November 2015 - June 2018 - Client: RCBCAugust 2015 - October 2015 - Client: PLDTJune 2015 - July 2015 - Java Bootcamp (Training)

Makati City, Philippines

• [under SLI Consulting Inc. (formerly Software Laboratories Inc.)]
• Designed and developed a web-based timekeeping application for IT employees
• Troubleshooted current application issues and developed optimal solutions
• Major Project: PLDT DTR Web Application (Internal System)

Makati City, Philippines

• Provided clerical, administrative and IT support to the Finance and Human Resources Departments
• Encoded the regular and soft loan collections from various borrowers based on the CRVs
• Posted the encoded collections to the subsidiary loan ledgers
• Sorted and organized the subsidiary loan ledgers and other records
• Encoded the monthly attendance and punctuality of the employees based on the DTRs
• Prepared the Monthly Attendance and Punctuality Report of the employees