Arvind Garg Email & Phone Number

United States

Chicago, IL, US

Amsterdam, North Holland, NL

• Leveraged Agile practices and assisted in Scrum ceremonies and practices for API integration
• Aided Product Manager to drive entire technology product life cycle
• Managed the product backlog and documented 10 detailed user stories for the engineering and data teams

Boston, MA, US

• Resolved technical queries for 100+ customers per week via incoming calls, emails, and chats
• Generated complaint tickets using ITSM ServiceNow and initialized troubleshooting

Gurgaon, Haryana, IN

• Researched industry retailers to benchmark competitive intelligence and identify user trends to enhance products of 5+ MNCs
• Spearheaded execution team to develop 5 high-quality product roadmaps based on client requirements
• Managed P&L for over 40+ products for 15+ clients generating more than $1M in annual recurring revenue
• Reviewed the feasibility & viability of MVP to decide on ‘build vs buy’ discussions considering scope, requirements, and cost
• Utilized A/B testing to test new product placements & designs, to improve target metrics like CTR, RPC, RPM and ROI by 60%

Gurgaon, Haryana, IN

• Led product development team to create MVP by leveraging agile sprints to boost customer acquisition rate from 10% to 15%
• Conceptualized & executed go-to-market strategy for merchant acquisition thereby increasing merchant partners from 10 to 100
• Increased cart conversion rate in northern India by 20% by identifying user trends on app, predictive analysis, and conducting customer ethnographic interviews
• Launched and supervised the entire logistics of the company
• Devised product launch strategy and executed the product launch in 2 new markets
• Conducted data-driven competitive product analysis for 4 products and competitive market analysis for 6 markets

Bangalore, Karnataka, IN

• Identified strong leads, scheduled meetings with prospective clients and made sales of more than 150,000 INR
• Lean Six Sigma Project – Used tools such as SIPOC, Fish Bone Diagram, C&E Matrix and FMEA, excel, charts, and graphs to boosting overall revenue by improving lead quality from 24.4% to 30.7%, reducing lead age from 9.

Ballabgarh, Haryana, IN

• Collected & analyzed data on backhoe engine assembly line stations and proposed a solution to decrease idle time by 5%
• Lowered operator fatigue by 15.45% by performing data analysis and data visualization using spaghetti plots

Gautam Budh Nagar, Uttar Pradesh, IN

• Designed a Tool Management System for the operation and maintenance of central assembly line
• Prepared a report on the summary of different manufacturing processes involved in the manufacturing of Yamaha Bikes

Master Of Science - Ms, Data Analytics Engineering With Concentration In Product Management

Bachelor Of Technology (B.Tech.), Engineering

Education record