Senior Qa Engineer
CurrentOnecom is platinum partner of Vodafone and it’s UK’s well known independent business telecoms and cloud communications provider, delivering fixed line, mobile, unified communications, connectivity, and cloud solutions.Responsible for estimation, planning, and co-coordinating the testing activities. I also ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.• Managed Salesforce platform for 500+ end-users.• Implemented Security and Sharing rules at Object Field and Record levels for different users in the organization.• Involved in User Management - Creating users Roles Profiles.• Created various Record Types, Public Groups, Queues, Custom Settings etc.• Responsible for Project deployments for all the releases and for post deployment hyper care.• Involved in working with Offshore Business Analyst teams.• Responsible for QA and UAT teams for testing the assigned Projects for all the releases both in Sandbox and Production Orgs.• Worked with the sales operations team, product management team and other stakeholders to refine the requirements.• Expertise in Business Analysis methodologies and iterative Software Development Life Cycle (SDLC).• Designed Implemented and deployed the Entitlement Processes.• Comms manager Support and One cloud support.• Lead the team of four from the offshore team.