Arvind Kumar Email & Phone Number

Hyderabad Area, India

 Auditing: Auditing stocks and material received at H.O or Branch on a regular intervals with a team to ensure 100% compliance and avoid any kind of material or revenue loss. Supervising: independent audits of company stocks records and activities, and prepare varied analyses for management. Operations & Reporting: Taking care of smooth operations of stock delivered according to receiving at H.O or Branches. PODs Tracking & Follow-ups: – Monitoring on each deliveries and ensuring 100% PODs receiving after deliveries avoid any kind of compliance or complaints. POD’s backups: - After receiving of POS’s ensure 100% scan backups of POD’s. It will needed for an immediate to ensure 100 % compliance. Preparation of MIS reports: - Preparing all kind of supporting MIS’s in excel.

West Bengal, India

 Operations: Team management, Application Processing & Activations & on-boarding’s. Team Handling: Overall management a Sales team, Telecalling team, Distributers team, New Field Staff Recruitment, Training and Inductions, and monitor teams so productivity can deliver on time. CAF Scan Uploading & Retrievals: – Monitored to Upload the scan docs / images of pre-post activated cases to process all kind of CAF retrieval request, which are required by the Internal Audit Team, Vigilance Team or TRAI at any point of time to avoid any kind of compliance & penalties. CAF Checking / Auditing: - Doing sample audit with pre-post activated numbers through the sample CAF’s rechecking to ensure 100 % compliance. Handling request, issues & retentions queries through Call / Mail: - Handling all kind of issues & quarries related to activations & supporting applications through Mail & phone calls which has been raised by Customers. Preparation of MIS reports: - Preparing all kind of supporting MIS’s in excel. Auditing of Customer Application Forms after completely processed to ensure 100% compliance.

Patna Area, India

 Operations: Branch & Team management, Application Processing & Activations, Sanctioning, Account Creations, Disbursement, and Corresponding Repayments. Team Handling: Overall management of a branch operation, New Field Staff Recruitment, Training and Inductions, and monitor a team of 12 Employees. Establishment MFI form Women’s Federation & Product Training inductions. Preparation of MIS reports: - Preparing all kind of supporting MIS’s in excel. Loan Appraisals of SHGs Loans, SHGs Ratting, Loan Sanction. Auditing of Customer Application Forms after completely processed to ensure 100% compliance. Maintained and organized records, files and forms.

Kolkata Area, India

1. Operations: Team management & monitoring, Applications processing, & Prepaid - Postpaid Activations..1. Handling request, issues & queries through Call / Mail /CRM: - Handling all kind of issues & quarries related to postpaid activation & supporting applications through CRM, Mail & phone calls which has been raised by dealer / distributors / CSM & ZBM.2. Team handling: - Overall management of postpaid operations and monitor a team of 10 Employees to ensure the activation will execute within the defined TAT. 3. Reconciliations: - Doing reconciliation on total activated numbers to find out the slipups & rectify them with the time to avoid customer disputes & complaints in future.4. CAF Scan Uploading & Retrievals: – Monitored to Upload the scan docs / images of pre-post activated cases to process all kind of CAF retrieval request, which are required by the Internal Audit Team, Vigilance Team or TRAI at any point of time to avoid any kind of compliance & penalties.5. CAF Checking / Auditing: - Doing sample audit with pre-post activated numbers through the sample CAF’s rechecking to ensure 100 % compliance.6. Prepare presentations on reviews: - Prepare all kind of presentations in PowerPoint on monthly/quarterly /yearly reviews.7. Preparation of MIS reports.

Kolkata Area, India

1. Forms checking & tracking: - Check the required forms documents of Pre-Post according to CAF information.2. Activate the cases in Vodafone system:- Maintain customer’s details in Vodafone system.3. Office Assisting: - Acting as an office assistant, assisting my immediate Head of Sale, arranges to open the bank account of new joiners etc.4. Preparation of MIS reports:- Preparing all kind of supporting MIS’s in excel.

Bachelor Of Commerce - Bcom, Accounting, Second

B. Com, English