Arvind Mali Email and Phone Number

• Managing and troubleshooting Exchange server related issues• Email tracking on Exchange server and SPAM filtering system – Postini and Mailgate.• Working on NDRs as per the request• Working on Public folder restoration and troubleshooting of mailbox, Public folder corruption related issues.• Public folder management using ExFolders.• Using Microsoft Data Protection Manager 2010 for Exchange 2010 mailbox restoration.• Exchange mailbox recovery, reconnecting disconnected mailboxes. • Exchange server patching using Lumension.• Working knowledge of Exchange Powershell.• Managing MS Lync 2010 environment on Windows server platform.• Troubleshooting MS Lync 2010 related issues in Exchange environment.• Windows Server 2003/2008 administration, configuration and troubleshooting • Virtual server creation and server hardening per the client process• Responsible for complete windows server administration and management including file servers, print queue management, performance issue with application servers, disk space addition related issues on VMware and SCOM 2007 management.• Creating SCOM rules and troubleshooting related issues.• Taking care of complete windows security patching process for more than 1500 windows servers using third party tool of Lumension. This includes production and non-production servers patching with Core servers like Exchange server, AD servers, MS Lync servers and sharepoint servers. • Managing the Certificate renewal process for all Windows servers.• Taking care of netbackup client issues on all Windows servers

• Managing Exchange databases and troubleshooting database related issues in Exchange.• Taking care of mail flow related issues in exchange routing groups.• Working on mail flow issues, message tracking and NDRs.• Troubleshooting public folder access related issues.• Public folder management• Working knowledge on Exchange tools like EXMERGE, PFDAVADMIN, ESEUTIL and ISINTEG. • Building & configuring new physical and virtual servers• Handling BlackBerry Handheld related issues.• BlackBerry Enterprise server management.• Exchange database maintenance, Mail Queue management & Mail routing management.• Mail flow Troubleshooting using SMTP Logs, mail headers & Message Tracking.• Configuring & Managing mail enable objects.• Using Proof Point for SPAM filtering and other e-mail security purpose.• Administration of Public folders, troubleshooting access related issue and PF delegation using PFDEV.• Creation of Conference Rooms and delegation, troubleshooting calendar related issues.• Troubleshooting on mailbox or calendar corruption issues.• Managing Active Directory in windows server 2003 environment. • Worked on AD tools like Ntdsutil, ADModify, ADRestore, ADSI Edit & LDP.exe.• Performed RCA for high severity issues as per the request.• Performing daily monitoring & maintenance in exchange server 2003 cluster installed on Dell Server along with Dell Power Vault MD 3000 storage.• Managing recipient Objects, Creating and managing mail enabled and mailbox enabled user and groups, Configuring mail delivery restriction & delivery options, Defining mailbox retention period, Configuring Common Mailbox Permissions, Assigning size limit for mailbox store & Mailbox, Moving user mailbox, Mail tracking, Monitoring Exchange server queues, Mailbox Recovery & reconnecting mail enable users to mailbox. • Managing, monitoring and troubleshooting Exchange database related issues.• Setting up threshold limits & Configuring notifications.

• Installation, Configuration, Administration & Troubleshooting of Linux & windows operating systems.• Active Directory Administration: Creating and maintaining domain users, mailbox & Groups account, Managing User Profiles and Home Folders, Controlling Access by Delegating Administrative Control of Active Directory Objects, Applying Group Policy.• Managing file server.• Handling DNS, DHCP and providing backup & recovery solutions.• Antivirus and Patch management for all Desktop systems.• Supporting Corporate training Programs for Application installation, configuration & troubleshooting like IBM Web sphere, IBM DB2(server & client), MySQL, JDK, Tomcat, Software testing tools.• Managing and maintaining physical network setup of computer network which consist 300 computers.