Arvind Kumar Singh Email & Phone Number

India

Hyderabad, Telangana, India

Hyderabad, Telangana, India

Lead and participate in multiple projects by completing and updating project documentation;managing projects development; adjusting schedules when necessary; determining dailypriorities; ensuring efficient and on-time delivery of projects.Manage stakeholder’s relationships and expectations by developing a communicationprocess to keep others up to date on projects status.Provide ideas and viewpoints to senior management, peers, and others. identifying and initiating projects; driving the resolution of issues; and holding self and teamaccountable for the results.Identify, create, and facilitate business review reports and analysis; focusing on qualityimprovement and data management; ensuring data is reliable and valid; developing processimprovements and recommending elimination; integrating new solution and processes withexisting ones to ensure delivery of a full fledge performance tracking tool.Provide Support and align efforts to meet business needs by developing and maintain endusers’ dashboards and reports.Work with various business units to understand the business requirements and provide mostefficient solutions.Prepare weekly presentation and performance analysis dashboard for ELT review.Conduct daily meetings to know about Ideas, updates, and challenges within team to fulfill theclient requirement. Conduct internal trainings on several processes and tools.

Hyderabad Area, India

· Build high quality reports and dashboards which helps the client to understand the performance and trends in their workforce management function.· Build high quality templates and QC tools using Advanced Excel, Tableau and Power BI tool.· Use tools such as MS Excel, Power Point, PyCharm, SequelPro, Ad Manager, Power Bi and Tableau to extract data and prepare business review reports.· Provide insights on investment and revenue generation, insights on Platform, country and end user engagements.· Responsible for ensuring quality with putting quality checks in place so that reports are on timely and accurate .· Engage, Probe and understand the requirement from all the stakeholders while building reports and making changes whenever necessary· Implement lean methodology whenever needed to reduce TAT and improve accuracy. · Prepare process documents for easily reference to get to know about process flow.· Conduct weekly meetings to know about Ideas, updates and challenges within team to fulfill the client requirement

Bengaluru, Karnataka, India

Responsible for tracking business improvement, by targeting the relevant KPI’s. Provide deep data analysisand identify the prospect clients which well supports the organization business.Responsible for increase sales conversion, in order to achieve the same, look for all the improvisationneeded in the process and implement the same with the help of respective accountable managers.Workswith cross functional business teams to achieve successful collaboration, Identify, analyse, and understandtrends or patterns in complex data set.Prepared dynamic dashboards and Reports which helps to track day to day business progress.Worked on daily, weekly and monthly reports, employee value sheets, Incentive calculations of entireorganization, company cost. Also worked on different data models which helped higher management totake right decision. Work on cohort analysis, Revenue forecasting, conversion, Employer and Job Seekeracquisition plans, regression analysis and other data models which support company business perfectly.

India

Created daily, weekly and monthly reports and presentations for client’s verification. Ensured high data quality through regular quality checks.Extract, filter and aggregate data through logical queries and basic programming and update.Ensured all tracker reports deliverables are made on time and error prone.Developed and enhanced spreadsheets and databases’ functionality like usage of conditional formatting,templates and logic functions.Handled work allocation, training and extra curriculum activities.Conducted regular meetings to know about Ideas, updates and challenges within team tofulfill the client requirement.

Hyderabad Area, India

Supported clients by emails, online chats and through call by providing resolution for their queries andcomplaints.Resolved product or service problems by clarifying the customer's complaint, determining the cause of theproblem, selecting and explaining the best solution to solve the problem, expediting correction oradjustment, following up to ensure resolution.Contributed to team effort by accomplishing related results as needed.Prepared daily, weekly and monthly reports on customer interactions, process customer accounts andsales.Conducted daily huddle to know about Ideas, updates and challenges within team.

Bachelor Of Technology (B.Tech.)

High School/Intermediate

Schooling