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Arvind D. is listed as Director, Workforce and Business Assurance at Remitly, a with 858 employees, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Arvind D..
Arvind D. previously worked as Sr. Manager, Product Management at Amazon and Head of Operational Excellence, Workforce and Outsourcing at Amazon.
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Seasoned leader with a proven track record in establishing and overseeing international/multi-site operations, I specialize in product and program management. My extensive experience spans across strategic planning, process reengineering, program leadership, and product development, with a primary focus on optimizing end-to-end demand and supply planning. Ability to craft high-level visions for future business scale and complexities, as well as the analytical ability to translate these visions into actionable operational strategies, product requirements, and programs. Specializing in devising long-term plans that align with business vision, enhance operational efficiency, and steer the organization toward fiscally responsible activities, my forward-thinking approach aims to develop long-term plans and lead the business while improving efficiency and reducing OPEX (Operational Expenditure).
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Seattle, Washington, United States
Remitly's vision is to transform lives with trusted financial services that transcend borders. Focus has always been a key part of our strategy and our initial laser focus is on transforming the global remittance industry. Over time, we will leverage our trusted financial services brand and our global network to extend into additional, complementary products.
Seattle, Washington, United States
In this leadership role, I focused on developing scalable product solutions to enhance support for Selling Partners by optimizing operational efficiency for global teams managing 58 million annual contacts and 18,000 headcount. My responsibilities included overseeing product development, program management, routing administration, global planning, and improvements to contact routing systems and workforce products.
Hyderabad, Telangana, India
Responsible for building a scalable end-to-end demand and supply planning function that has the right people, processes, and tools to manage rapid business growth. Set-up and lead the workforce organization managing headcount planning , cost per contact, outsourcing strategy, training, routing and volume allocations for network footprint.
Hyderabad Area, India
As a Global Advisor was responsible to sketch a high-level vision for future developments in the business, and the analytic acumen to translate that vision into communicable operating scenarios and demand projections and run multiple what-if scenarios on OPEX, Revenue per unit, cost per call and contact media type. Responsible for the coordination of operations support, headcount and Global capacity planning. Build cross-functional partnership and planning structure with Marketing/Sales/Finance teams, Finance and Marketing to align business unit strategic vision with demand and operational effectiveness. Assisted the business unit to drive revenue per representative through fiscally responsible activities and planning. Provided visibility on growth and Network/HC footprint that best optimized Global effectiveness. Owned review of headcount planning models for growth and strategic plans for work types, center/site locations and validated assumptions/planning for hiring needs with VP and GMs. Planning mentor responsible to guide and implement appropriate methods for capacity planning that ensured proper coverage while maximizing efficiencies and minimizing OPEX. During this tenure lead various projects around productivity, routing changes, channel recommendations and process improvements delivering close to $9 million saving for the organization in 3 years.
Hyderabad Area, India
Other employees you can reach at remitly.com. View company contacts for 858 employees →
Jamelle Poyaoan
Colleague at RemitlyQuezon City, National Capital Region, Philippines
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Cristhian Rosales
Colleague at RemitlyManagua, Nicaragua
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Vincent Vinluan
Colleague at RemitlyMakati, National Capital Region, Philippines
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Elizabeth Clark
Colleague at RemitlyGreater Seattle Area, United States
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Patrick I. Garrison
Colleague at RemitlyBoise, Idaho, United States
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Bogusz Kinasiewicz
Colleague at RemitlyWielicki, Małopolskie, Poland
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Ileana Lopez
Colleague at RemitlyNicaragua
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Ma. Christina Galang
Colleague at RemitlyPasig, National Capital Region, Philippines
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Kunal Kumar
Colleague at RemitlySeattle, Washington, United States
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Lorena Herrera
Colleague at RemitlyManagua, Nicaragua
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Quick answers generated from the profile data available on this page.
Arvind D. works for Remitly.
Arvind D. is listed as Director, Workforce and Business Assurance at Remitly.
Arvind D. is based in Seattle, Washington, United States while working with Remitly.
Arvind D. has worked for Remitly, Amazon, Dell, Ge Capital, and L Bug Labs.
Arvind D.'s colleagues at Remitly include Jamelle Poyaoan, Cristhian Rosales, Vincent Vinluan, Elizabeth Clark, and Patrick I. Garrison.
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