Arwa Kapacee Email & Phone Number

Markham, Ontario, Canada

Markham, Ontario, Canada

Markham, Ontario, Canada

Narobi, Kenya

Worked in the role for 7 and a half years where I was in charge of the overall running of the centre. Managed the volunteers and therapists and looked after the finances of the institute which included the cash that came in from donors and the investment fund that was used for financial support. Managed the information database through Appsheet that captured all volunteers, patients and donor information and used Mailchimp to communicate with them.Interacted and guided patients through their treatment processAssisted in fundraising events – maintained excel spreadsheets, communicated with participants, managed set-up, and handled cash payments and donations Guided patients on applying for financial support and participated as a panel member, reviewed all financial assistance applications, and managed all funds for the finance projectCreated HR, Finance, Operations, Administration, and volunteer manuals for the organization through the SOURCE program funded by the American Cancer SocietyConducted annual performance reviews, peer-to-peer reviews, and guided staff in being more efficient with daily tasks Assisted in designing a database using Appsheet to capture all the financial requests and available fundsCreated and implemented all annual budgets for the companyDesigned weekly communication e-flyers using Mailchimp for patients and voluntee

Nairobi

Managed to help the clientele with the various problems that they presented, i.e. Gender based violence, through debriefing and counsellingCarried out pre and post HIV test counselling.Worked with the nurses and casualty staff to ensure proper client care.Maintained an up to date list of all the clients’ data and presenting the daily and monthly reports to the head of the department.

Nairobi, Kenya

Managed administrative duties including: patient reports, visitor logs and call to attending medics.Examined, analysed and reacted to the patients’ needs in terms of comfort and access to amenities including meals and visitors, ensuring a conducive environment delivering the highest quality of care. Worked with the nurses and doctors in the ward in order to maintain a continuous workflow. Developed an in-depth understanding of the organisations structure and functions. Maintained an up-to-date list of all the patients’ data. Checking for accuracy and presenting the reports to the head of department.

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: Vice Chair of the thinkaholics club, a psychology based club. I was responsible for organising talent.

7- 11

Activities and Societies: As head of the student IT club, I channelled Internet operations and web based communication to all students.