Who is Arwa F.? Overview
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Quick answer
Arwa F. is listed as Manager, Customer Success at Snapmint, based in India, India, India. AeroLeads shows a matched LinkedIn profile for Arwa F..
Arwa F. previously worked as Sr. Customer Success Manager at Snapmint and Customer Success Manager at Wooqer. Arwa F. holds Master Of Business Administration - Mba, Marketing And Human Resources Management from Islamic University Of Science & Technology.
Company email context
Email format at Snapmint
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Snapmint
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Profile bio
About Arwa F.
Dedicated and passionate Customer Success Manager with a strong commitment to excellence and a proven track record in fostering robust customer relationships and delivering delightful experiences. Specialized in Marketing, I leverage innovative strategies to optimize interactions and engage diverse audiences. Accomplished in project management, ensuring on-time, high-quality deliveries. Recognized as a collaborative catalyst, breaking down silos for a unified focus on customer satisfaction. Possessing a global outlook and proficiency in English, I am enthusiastic about fostering cross-cultural collaboration and contributing to innovation and growth.
Current workplace
Arwa F.'s current company
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6 roles
Arwa F. work experience
A career timeline built from the work history available for this profile.
Sr. Customer Success Manager
Customer Success Manager
>Customer Relationship Management: Cultivated and maintained strong relationships with a diverse portfolio of clients, ensuring a deep understanding of their business goals and challenges.>Proactive Problem Solving: Anticipated and addressed customer concerns proactively, resulting in a 40% reduction in escalation incidents and an overall increase in.
Jan 2023 - May 2024
Operations And Customer Success Manager
>Strategic Planning: Developed and executed customer success strategies, elevating the overall customer experience and boosting retention rates.>Performance Optimization: Monitored and analyzed customer success metrics, pinpointing areas for enhancement in customer success processes.>Operational Impact: Orchestrated customer success initiatives and.
Oct 2021 - Jan 2023
Customer Success Associate
>Managed the accounts of more than 70 clients concurrently,serving as the single point of contact for all users within theorganization.>Maintained high levels of client awareness regarding dailyoperations and promptly addressed inquiries.>Proactively orchestrated day-to-day activities for seamlessoperations.>Led efforts in upselling and cross-selling to.
Jan 2021 - Sep 2021
Customer Relations Specialist
>CSM Expertise: Proven track record as a Customer SuccessAssociate at BYJU, specializing in B2B client management.>Cross-Selling and Upselling: Successfully identified andcapitalized on opportunities for cross-selling and upselling,contributing to increased revenue from existing clients.>Client Retention: Implemented robust strategies to retain allclients.
Jul 2019 - Jan 2021
Team & coworkers
Colleagues at Snapmint
Other employees you can reach at snapmint.com. View company contacts →
VM
Vikas Munot
Colleague at SnapmintDelhi, India, India
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DR
Divya Rathi
Colleague at SnapmintThane, Maharashtra, India, India
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RT
Rohit Tekchandani
Colleague at SnapmintKalyan, Maharashtra, India, India
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JA
Jatin Agarwal
Colleague at SnapmintJaipur, Rajasthan, India, India
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PP
Pankaj Purswani
Colleague at SnapmintMumbai Metropolitan Region, India
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PN
Prashant Nayar
Colleague at SnapmintMumbai, Maharashtra, India, India
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PK
Praveen Kumar Gutta
Colleague at SnapmintBengaluru, Karnataka, India, India
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AA
Anamika Aggarwal
Colleague at SnapmintMumbai, Maharashtra, India, India
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SN
Sujay Nandavade
Colleague at SnapmintThane, Maharashtra, India, India
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AG
Abhay Gupta
Colleague at SnapmintMumbai, Maharashtra, India, India
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Vikas Munot
Colleague at SnapmintDelhi, India, India
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DR
Divya Rathi
Colleague at SnapmintThane, Maharashtra, India, India
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RT
Rohit Tekchandani
Colleague at SnapmintKalyan, Maharashtra, India, India
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JA
Jatin Agarwal
Colleague at SnapmintJaipur, Rajasthan, India, India
View →
PP
Pankaj Purswani
Colleague at SnapmintMumbai Metropolitan Region, India
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PN
Prashant Nayar
Colleague at SnapmintMumbai, Maharashtra, India, India
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PK
Praveen Kumar Gutta
Colleague at SnapmintBengaluru, Karnataka, India, India
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AA
Anamika Aggarwal
Colleague at SnapmintMumbai, Maharashtra, India, India
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SN
Sujay Nandavade
Colleague at SnapmintThane, Maharashtra, India, India
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AG
Abhay Gupta
Colleague at SnapmintMumbai, Maharashtra, India, India
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3 education records
Arwa F. education
Master Of Business Administration - Mba, Marketing And Human Resources Management
Islamic University Of Science & Technology
Bachelor'S Degree, Electrical Engineering
Islamic University Of Science & Technology
High School Diploma, Mathematics
Tyndale Biscoe And Mallinson Education Society
FAQ
Frequently asked questions about Arwa F.
Quick answers generated from the profile data available on this page.
What company does Arwa F. work for?
Arwa F. works for Snapmint.
What is Arwa F.'s role at Snapmint?
Arwa F. is listed as Manager, Customer Success at Snapmint.
Where is Arwa F. based?
Arwa F. is based in India, India, India while working with Snapmint.
What companies has Arwa F. worked for?
Arwa F. has worked for Snapmint, Wooqer, Better Ed Co, Unacademy, and Byju'S.
Who are Arwa F.'s colleagues at Snapmint?
Arwa F.'s colleagues at Snapmint include Vikas Munot, Divya Rathi, Rohit Tekchandani, Jatin Agarwal, and Pankaj Purswani.
How can I contact Arwa F.?
You can use AeroLeads to view verified contact signals for Arwa F. at Snapmint, including work email, phone, and LinkedIn data when available.
What schools did Arwa F. attend?
Arwa F. holds Master Of Business Administration - Mba, Marketing And Human Resources Management from Islamic University Of Science & Technology.
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