Case Manager
CurrentCRD (Case Manager)01/2022 – Present Ministry of Manpower●Be the central point of contact for displaced foreign workerswho have salary and/or other immediate well-being matters (e.g., foodand housing issues).●Coordinate with MOM business units to holistically addressthese workers’ issues within stipulated timelines.●Review the progress of each case on a daily basis and determinecase closure using MOM’s Customer Relationship Management (CRM)system.