Ashley Mcfadden Email and Phone Number

- Completed bereavement follow-up calls and visits to family members of the recently deceased- Facilitated grief groups and assisted with events performed by counseling center- Participated in interdisciplinary team meetings with other members of patients’ care teams- Researched and shared information on community resources available to bereaved caregivers

- Worked to oversee recruiting, budgeting, data collection, and protocol adherence on clinical research studies- Worked extensively in the electronic medical records system (Epic) for charting and appointment tracking- Responsible for participant protection in matters ranging from informed consent to prevention of adverse events- Assist team and department in troubleshooting for electronic medical records systems and databases- Completed physical, strength, and cognitive evaluations independently and assisted physician in surgical procedures- Coordinated studies independently including form creation, recruiting, screening, and data collection- Managed outcome events information, including medical records retrieval and sterilization- Responsible for participant decedent information, including collection of vital records and interviewing participantproxy regarding events surrounding death- Responsible for monitoring the billing of procedures and testing to various research grant accounts

- Assisted in customer service aspects including insurance assistance, billing (coding), patient scheduling, and triage- Specialized training: non-violent crisis intervention, customer service, JCAHO compliance, HIPAA, infection control

- Specimen accession, prep, and testing; Test billing (coding) and result reporting- All aspects of lab work