Aryanshu Gupta Email & Phone Number

New Delhi, Delhi, India

New Delhi, Delhi, India

Integrated Headquarter of Ministry of Defence (NAVY)Designation: - IT Administrator Directorate: - Indian Navy/Communication Network CentreDuration: - 5 October 2022 to till dateRoles & Responsibilities: Advanced knowledge on Windows and Naval Unified Domain.As per the direction of the naval cyber group, CSAT observation reports need to be cross-verified as per the Navy standard.System vulnerabilities and security issues.Verification of check list of NUD Domain joining issues Troubleshooting of trust relationship issues resolved by local administrator.Experience with scripting, monitoring tools, Naval ticketing tools.NUD (Naval Unified Domain), System user backup and log management.Data Centre operation management & Monitoring, understanding of networking concepts, Scripting knowledge, Virtualization, Firewall Concepts, maintaining servers, storages, switches & other critical data center IT / Non-IT Equipment.Responding to security alerts from systems and end users vulnerability assessment, identify and raise awareness of security risks.Configuring and maintaining the NUD, Windows & Sanitized computer system, including its hardware, system software, and applications.Manage, coordinate, and implement software upgrades, patches, issues on servers, workstations, and network hardware.Maintain security infrastructure such as firewalls, Endpoint Security solutions, System hardening, Incident handling.Assist the help desk and other teams with troubleshooting to identify root cause and provide technical support as per the requirements.

New Delhi, Delhi, India

Ministry of Defence, South BlockDesignation: - IT Administrator Department: - Dept. of Defence/Dept. of Information TechnologyDuration: - 4 October 2021 to 4 October 2022 Roles & Responsibilities: Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptionsPrepares and maintains a variety of records and reports related to assigned activities; provide special reports as requested by various departmentsOperating and monitoring the most secure video conferencing IP’s and software of the Government of India, all the meetings are held on the internet and intranet.Leading conferences, meetings & webinar of Hon’ble Prime Minister, Hon’ble Union Minister, Secretary, Chief of Army/Naval/Air force and Delegation through conferencing studio.Managing and schedule meeting on vidyo- connect, BharatVC, NIC, Zoom , WebEx, Microsoft Teams, Google Meet / HangoutsCoordinating with outside vendor for multiple parts replacement AMC services for maintenance for all equipment use in conference hall Monitoring as host & co-host the most secured video conferencing IP’s and software of the international conference.Troubleshooting and monitoring multiple types of video conference devices, & teleprompter.Managing and support multi factor authentication software (kavach.gov.in) Operating and Support the Biometric attendance system of govt. of India Managing and supporting the e-office file system & local network e-mailing system over the intranet. IT operations and infrastructure, managing conferencing devices, network equipment’s. Managing smooth implementation and testing as well of the application at client location. Managing the project and issues, which come from the reporting officer from head office, such as billing issues and team feedback form, analyzing them and resolving those issues on priority.

New Delhi, Delhi, India

NATIONAL TEXTILE CORPORATION LIMITED, A CPSE UNDER MINISTRY OF TEXTILES, GOIDesignation: - IT Executive (C2H)Department: - Dept. of Information TechnologyDuration: - 04th June 2019 to 30th Sep 2021Roles & Responsibilities:Monitoring and managing the environment using Firewall Cyberoam 100ing & Wi-jungle U250X.Troubleshooting Multiple Servers like Tally Server, FTP Server and Website ServerManaging network Equipment’s Switches, Router, Wi-Fi Router etc.Antivirus Update & Virus ProtectionManaging IT Asset and InventoryManaging multiple Lease Line & MPLS Line Provide technical support to end users and coordinate with Infra network, application teams & ITSM team where on-site involvement becomes necessary.Network checklist preparation, Network device health monitoring (Daily Health Check).Troubleshooting of Outlook (2010, 2013, office 365) and solving the issues.Providing first level technical support to all (Users and Management).Providing Calls support to all IT Domain Managing and troubleshooting Hardware and Software of Systems, Laptops, and Servers with 150+ users.Installation Windows operating System 7,8,10 and Software.Video conferencing Setup devices and troubleshooting.Coordination with Network engineers for installation of Network Equipments, new hardware upgrades.Knowledge of streamlining systems with ability to enhance network infrastructure operational effectiveness. Desktop Support including Hardware, Software, and Networking problems.Installation & troubleshooting of local and Network printers.Always maintained a high degree of customer satisfaction.Adding the users in wireless LAN controllers.Work with Hardware/ Software Vendors to resolve problems.Managing the Environment from a security and compliance perspective.

Master Of Computer Applications - Mca, Computer And Information Sciences And Support Services

Bachelor Of Computer Science, Information Technology