Aryn Sargent Email & Phone Number

* Turn business research objectives into engaging consumer-facing survey discussion guides* Conduct consumer surveys in private social media channels using automation technology* Analyze qualitative data sets using an evidence-based approach to deliver business insights that answer research objectives* Create data visualizations in R and Excel to summarize qualitative data in quantitative formats* Create & present summary insight outputs at both the executive & strategist… Show more * Turn business research objectives into engaging consumer-facing survey discussion guides* Conduct consumer surveys in private social media channels using automation technology* Analyze qualitative data sets using an evidence-based approach to deliver business insights that answer research objectives* Create data visualizations in R and Excel to summarize qualitative data in quantitative formats* Create & present summary insight outputs at both the executive & strategist level* Serve as stakeholder for product tool development, improving internal & client-facing tools & processes Show less

Spokane, Washington, United States

* Led and scaled the Data Analyst team* Supported direct reports, helping them meet project commitments and achieve their career goals* Promoted a productive and positive work environment* Hired qualified resources* Led Data Analyst Center of Excellence* Evaluated and updated team best practices

Spokane, Washington Area

* Provided formal and informal leadership and mentorship, both on an individual and team basis. * Provided recommendations to management about process, tool or other improvements intended to benefit productivity, efficiency and/or quality of the work performed by team. * Developed and delivered 2 week onboarding training program, used to train internal and client resources* Led the determination, research and knowledge transfer of proprietary and industry best practices via Center… Show more * Provided formal and informal leadership and mentorship, both on an individual and team basis. * Provided recommendations to management about process, tool or other improvements intended to benefit productivity, efficiency and/or quality of the work performed by team. * Developed and delivered 2 week onboarding training program, used to train internal and client resources* Led the determination, research and knowledge transfer of proprietary and industry best practices via Center of Excellence* Assisted Analyst Manager with facilitating the accomplishment of individual and team goals, and other tasks as needed.---------* Analyzed large qualitative and quantitative data sets of various sources to deliver and prioritize analysis results using an evidence-based approach* Utilized proprietary corpus applications to build data models and libraries, interpret insights, and drive business decisions with key stakeholders* Created integrated conversation designs leveraging REST APIs to create a natural and conversational user experience* Created a proactive and intelligent user experience by leveraging user behavior research and chatbot capabilities* Led presentations to internal and external project stakeholders for key meetings to communicate strategy and project successes, using data to validate* Served as a Product Owner for NLP Engineering and Language Analysis* Maintained internal process and standards documentation* Informal leadership and mentorship to team members* Served as a stakeholder for product tool developmentAreas of expertise: Fintech, Insurance, Government contracts Show less

Spokane, Washington Area

* Analyzed large qualitative and quantitative data sets of various sources to deliver and prioritize analysis results using an evidence-based approach* Utilized proprietary corpus applications to build data models and libraries, interpret insights, and drive business decisions with key stakeholders* Created integrated conversation designs leveraging REST APIs to create a natural and conversational user experience* Created a proactive and intelligent user experience by leveraging… Show more * Analyzed large qualitative and quantitative data sets of various sources to deliver and prioritize analysis results using an evidence-based approach* Utilized proprietary corpus applications to build data models and libraries, interpret insights, and drive business decisions with key stakeholders* Created integrated conversation designs leveraging REST APIs to create a natural and conversational user experience* Created a proactive and intelligent user experience by leveraging user behavior research and chatbot capabilities* Led presentations to internal and external project stakeholders for key meetings to communicate strategy and project successes, using data to validate* Served as a Product Owner for NLP Engineering and Language Analysis* Maintained internal process and standards documentation* Informal leadership and mentorship to team members* Served as a stakeholder for product tool developmentAreas of expertise: Fintech, Insurance, Government contracts Show less

* Identified, validated, and prioritized business opportunities* Documented business, functional, and technical requirements for solutions via user stories and acceptance criteria* Maintained project oversight to ensure that documented requirements continue to align with success criteria* Collected, interpreted, and reported on business metrics to drive decision making in the software development lifecycle* Led Agile solutioning meetings* Monitored the performance of… Show more * Identified, validated, and prioritized business opportunities* Documented business, functional, and technical requirements for solutions via user stories and acceptance criteria* Maintained project oversight to ensure that documented requirements continue to align with success criteria* Collected, interpreted, and reported on business metrics to drive decision making in the software development lifecycle* Led Agile solutioning meetings* Monitored the performance of implementations in order to identify enhancements in line with documented KPIs* Contributed to the maintenance of internal process and standards documentation* Contributed feedback to the development and improvement of internal tools* Supported sales team through demoing proprietary tools and processes Show less

* Developed new tools to support stakeholder needs based on evaluation of current workflows and pain points* Created new tool designs, and conducted user testing to arrive at a final UX* Provided support to stakeholders by curating and maintaining suite of tools* Wrote user stories and acceptance criteria to track work* Led team of developers to complete work in an Agile manner* Developed and maintained product roadmap, updating as needed to serve company priorities and user… Show more * Developed new tools to support stakeholder needs based on evaluation of current workflows and pain points* Created new tool designs, and conducted user testing to arrive at a final UX* Provided support to stakeholders by curating and maintaining suite of tools* Wrote user stories and acceptance criteria to track work* Led team of developers to complete work in an Agile manner* Developed and maintained product roadmap, updating as needed to serve company priorities and user needs* Developed and delivered tool suite demos and trainings* Created and maintained tool suite user guides Show less

Spokane, Washington Area

* Provided support to stakeholders by curating and maintaining suite of tools* Wrote user stories and acceptance criteria to track work* Led team of developers to complete work in an Agile manner* Developed and maintained product roadmap, updating as needed to serve company priorities and user needs* Developed and delivered tool suite demos and trainings* Created and maintained tool suite user guides

Spokane, Washington Area

* Assist independent sales representatives with contacting leads and providing information* Manage Microsoft Dynamics CRM system for customer tracking* Contact current clients with new software and upgrade opportunities* Generate new leads* Assist with marketing program

Spokane, Washington Area

B.A., Communications, 3.9

Graduated Summa cum laude

Education record