Major duties but not limited to : • Administrating Payroll of entire GSC HRO Staff [Head Count = 2970 Maximum]• Verifying and Monitoring the Data in HCM/LWMS and Presenting data to manager.• Working closely with senior managers on HR policies.• Resolved complex employee relations issues by conducting investigations, mediation, and providing guidance to maintain a positive work environment. the cases include, (conflict resolution between team members, performance management disputes, miscommunication and role ambiguity, grievance cases, workplace policy violation, and harassment complaint investigation).• Managing daily routine work of HROs • Contributing to the implementation of HR policies & and practices by staying updated on various HR processes.• Collaborate with cross-functional teams and Domain leaderships to organize different Events.• Conducting workforce analysis to identify the areas of improvement, talent map, conducting employee feedback surveys, is all to identify future needs and develop proactive strategies.• Orientation to New Joiners, briefly explaining the Norms and Ethics of Work culture, Norms and Values. • Processing Termination and Resignation cases with the coordination of Department, Conducting Exit Interviews. • Lead the recruitment team [ Coordinating with Frontline, Domain Lead and Team Leads to identify staffing needs according to the domain budget and cost..• Conducting Career Fairs, Job Fairs, Batch Recruitment.• Compliance/HR Auditor to make sure that the HR is upto of compliance part and due audit for 2023 [01 Year], in compliance/Quality & Operations I have been auditing the Payroll, Business Travel Allowances [highest after payroll], Unpaid Leaves, Performance Allowance, Grading Allowance. Out of Office, Exceptions, Spot Checks, grievance cases.• Reporting and finalizing the report to Director Quality & Operation/Compliance. Suggesting Improvement Plans, Justifications and Investigations for abnormalities.

1: Staff Employment record management (Contract renewal, Termination cases, Resignation Cases, Loan applications, CP fund cases, Staff Leaves, Increments, Job Posting / Advertisement)2: Drafting (Emails, Policies, NOC & Experiences, Appointment minutes, Appointment Letter). 3: Coordination between candidates and FMC HR Office. 4: Assisting Deputy Director HRM&D in hiring process. 5: Salary Process (Increments, Deductions, Salaries). 6: Conducting Test (Computer & Written Test) for staff positions. 7: Respond to queries related to HR Department. (staff & candidates). 8: Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.

1: Staff Employment record management (Contract renewal, Termination cases, Resignation Cases, Loan applications, CP fund cases, Staff Leaves, Increments, Job Posting / Advertisement)2: Drafting (Emails, Policies, NOC & Experiences, Appointment minutes, Appointment Letter). 3: Coordination between candidates and HR Office. 4: Assisting Deputy Director HRM&D in hiring process. 5: Salary Process (Increments, Deductions, Salaries). 6: Conducting Test (Computer & Written Test) for staff positions.7: Respond to queries related to HR Department. (staff & candidates). 8: Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.