Asad Ullah Email & Phone Number

As a professional who values consistency, I am sure that I can continuously deliver top-notch work. I am knowledgeable in both straightforward and intricate desktop programs. I am committed to ensuring that these tools are consistently operating well since I am aware of how important it is to keep them maintained and serviced.But giving them excellent service is my real passion. For me, strong relationships and ensuring that customers are happy with the services they receive depend on excellent communication. Regardless of my own communication abilities, I am dedicated to going above and beyond to meet the needs of each user.

Listed skills include Microsoft Office, Teamwork, Troubleshooting, Powerpoint, and 6 others.

• System Support Engineer

  Ministry Of Interior Of Qatar

  Sep 2013 - Present - Doha, Qatar

  - Monitor the performance of the computer systems and address issues as they arise.- Provide technical support for software re-configurations to aid in function customization.- Test software performance throughout the desktop network to ensure peak performance.- Install computer hardware and software on desktops to keep versions current.- Initiate and complete Microsoft Windows server operating system updates.- Network with LAN/WAN and active directory for continuous… Show more - Monitor the performance of the computer systems and address issues as they arise.- Provide technical support for software re-configurations to aid in function customization.- Test software performance throughout the desktop network to ensure peak performance.- Install computer hardware and software on desktops to keep versions current.- Initiate and complete Microsoft Windows server operating system updates.- Network with LAN/WAN and active directory for continuous connection.- Trained staff on a new employee computer access protocol.- Responded to all inquiries, concerns, and issues from end users of the products designed and licensed by the clients of the company.- Accessed all software updates, drivers, knowledge bases, and FAQ resources when assisting customers in problem resolution.- Conducted hands-on fixes at the desktop level including the installation and upgrading of software, implementing the file backups, and configuring systems and applications.- Performed tests to ensure and verify that the problem has been adequately resolved.The duties of a computer technician may differ based on the business or organization they work for, but they typically consist of:identifying and resolving software and hardware problems with computers.installing and setting up networks, peripherals, and computer systems.updating and performing routine maintenance on computer networks and systems.giving end users phone, email, or in-person technical support.Creating and keeping records for the usage and inventory of hardware and software.following the most recent developments in computer technology and suggesting improvements or new technology as necessary.checking the operation and compatibility of new gear and software.working together to design and deploy technology solutions with other IT personnel.ensuring adherence to security guidelines and practices, such as disaster recovery and data backup. Show less

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  University Of Peshawar

  1St