Asad Abbas Email & Phone Number

Kuala Lumpur, MY

Karāchi, Sindh, Pakistan

• Client Name: Mashreq Digital Bank Pakistan
• Engaged with Mashreq Bank Operation’s Team with areas covering Customer Onboarding & Account Servicing (CAMs), Cards & Payments, Compliance Operations, and Settlement & Reconciliation.
• Performed analysis on current customer onboarding systems and identifying areas for changes on digital onboarding of customers in line with SBP’s Digital Onboarding Framework.
• Prepared detailed Standard Operating Procedures (SOP) for Customer… Show more Client Name: Mashreq Digital Bank Pakistan
• Prepared detailed Standard Operating Procedures (SOP) for Customer Onboarding & Account Servicing, Cards and Payments, and Compliance Operations.
• Prepared a detailed project plan for Operations Team in coordination with stakeholders in the group (UAE).

Karāchi, Sindh, Pakistan

• Excellent communication and collaboration skills. The ability to speak knowledgeably with members of both the business and technical teams.
• Documented, coached, and elicited business requirements from subject matter experts by writing user stories resulting in a clearer more detailed, and more complete understanding of project deliverables.
• Perform brainstorming sessions with various teams including Development Team, Business Team, Networks, and ISD Teams.
• Strong analytical… Show more
• Strong analytical skills and ability to synthesize and communicate findings.
• Provide BA Walkthrough to Development Team elaborating exact change for the locked scope of work as defined in the User Story.

Karāchi, Sindh, Pakistan

• Requirement gathering from business stakeholders and implementation of the Project/Requirement.
• Ensure completion of projects assigned in timely manner for Domestic and International Territories.
• Organize interactive sessions with relevant stakeholders (Product/Business, Core Banking, Marketing, Networks, DB, and Vendors) to ensure smooth and hassle free delivery of projects.
• Prepare master plan after receiving efforts and timelines from all stakeholders (Internal Teams and… Show more
• Prepare master plan after receiving efforts and timelines from all stakeholders (Internal Teams and Vendors).
• Removal of showstoppers faced in any project by engaging relevant teams and discussing alternate methods for resolution.

Karāchi, Sindh, Pakistan

• Provide technical support to UBL’s Branchless Banking Applications including OMNIAgent Payment System, OMNI Mobile App, UBL Net Banking (Desktop / Mobile),UBL Digital App.
• Analysis of Change Requirements/BRDs received from Business Team (UBL &OMNI).
• Resolution of all Level 2 issues pertaining to Branchless Banking Applications withinprovided TAT to ensure seamless user experience.
• Data loading and processing of different OMNI registered agents including… Show more
• Data loading and processing of different OMNI registered agents including WHO,HANDS, BISP, WATAN CARD and other non-profit organizations for disbursement ofbulk payments.
• Providing seamless support for UBL’s newly launched Digital App for smart phones.

Karāchi, Sindh, Pakistan

• Managed ADC Operations (ATMs, 1-LINK, IVR, UBPS, Electronic Bill Payments, Internet Banking and Mobile Banking).
• Perform UAT for any new induction in ADC Platform.
• Monitor and maintain ATM monitoring applications i.e. Vision and iSuite.
• Reporting and Submission of SBP Quarterly Master Circular Payment Systems Data.
• Ensure the resolution of complaints in timely manner and co-ordinate with Branches and Vendors for the resolution of ADC related issues.
• Testing and… Show more

Karāchi, Sindh, Pakistan

• BTS & Battery Bank Installation.
• Supervision and Assisting field staff.
• Link Configuration (SDH / PDH).
• VSWR Verification.
• Acceptance Testing and Documentation.

Bs-Tn (Telecommunication And Networks), Computer Science

High School Diploma

Education record

Activities and Societies: Cricket, Football, Table Tennis