Asad Javed Email & Phone Number

Lahore, Punjab, Pakistan

Pakistan

Troubleshooting, Monitoring, Managing, & Maintaining Computer Systems, Provide customer IT support for clinical software, working on a remote basis and provide high-quality support to our customersResponded to help desk tickets from internal associates and external clients, and documented problem and solution. Servers/Clouds and Networks.Create and Manage Microsoft 365Virtualization of Servers.Azure Subscriptions, AD, DNS zones, Vnets, Networking, Network Security Groups, Resource Groups, Snapshots, On Premises Migrations Active Directory (Domain Controller).Designing and deployment of Network/Network DevicesProvide status accounting and change management of infrastructure and software releasesAccept assignment to IT projects as directed by management and work to meet set timelines Monitor system performance proactively to identify abnormalities and develop capabilities to prevent unscheduled downtimeCoordinate and manage deployment of periodic software releases across infrastructure with customers and team mate software applications developersProvide “help desk” support to interact with users to help resolve problems with infrastructure operation, performance, or maintenanceAssist with the implementation of a comprehensive and ongoing release management and planning effortDefine workarounds for known errors and initiate process improvement.

Lahore, Pakistan

Lahore, Pakistan

Troubleshooting, Monitoring, Managing, & Maintaining Computer Systems, Servers/Clouds and Networks.Alcatel Lucent Support and Deployment of Servers. Virtualization of Servers.Active Directory (Domain Controller).Designing and deployment of Network/Network DevicesAmazon (AWS), Google Cloud, Azure. VMware Workstation, Hyper-V.Installing and configuring computer hardware operating systems and applications.Talking staff or clients through a series of actions, either face-to-face to help set up systems or resolve issues.Troubleshooting system and network problems and diagnosing and solving hardware or software faults.Providing support, including procedural documentation and relevant reports.Following diagrams and written instructions to repair a fault or set up a system.Supporting the roll-out of new applications.Setting up new users' accounts and profiles and dealing with password issues.Responding within agreed time limits to call-outs;Working continuously on a task until completion (or referral to third parties, if appropriate).Prioritizing and managing many open cases at one time.Testing and evaluating new

Lahore

Executed troubleshooting and server support in both in-person and remote situations.Provided secondary training to personnel struggling with technological tools and systems.Identified and corrected system faults to minimize operational system downtime.Maintained service schedule for software and hardware.Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.Resolved issues related to operational components for LAN, WAN and voice systems.Designed and implemented system security and data assurance.Managed and monitored installed systems for highest level of availability.

Bachelor Of Science In Computer Science, Networks, Ccn, Wireless Networks, Database Administration, Programming, Web Programming.

Activities and Societies: Health care society, Music Society

Fsc Pre Engg, Pre-Engineering

Matriculation