Araceli Santillán Castro Email & Phone Number

Araceli Santillán Castro is a Customer Success Manager at Salesforce. She possess expertise in sales. Colleagues describe her as "Ara is a very talented and dedicated sales engineer. I would highly recommend Ara for any sales engineer position where she can leverage her ability to match customer business needs with comprehensive solutions. Ara is excellent driving sales cycles with customers and earning their respect and trust with her deep technical skills and solutions knowledge. Ara was my presales-rockstar and I miss her as a team." and "I had the privilege of managing Araceli as Lead Sales Engineer for almost two years, witnessing her exceptional blend of technical prowess and customer-centricity. With over 15 years in Technical Sales and over 4 years or familiarity with her region, she consistently demonstrated problem-solving skills, acting as a trusted advisor to her customers and peers alike, and shaping impactful presales strategies. Specializing in Cloud Technologies and Information Security, Araceli significantly contributed to our success in covering Enterprise Accounts not only in her territory but across greater Mexico. Araceli excelled in tailoring sales strategies for both business and technical benefits. Notable achievements include successfully positioning cloud strategy, building robust architectures, and advising on standards for compliance. Her adeptness in facilitating smooth transitions to Citrix Cloud, coupled with TCO and ROI analyses, showcased her strategic thinking and ability to cater to her customers. A collaborative professional, Araceli seamlessly engaged with partners (Microsoft, Google, AWS), playing a key role in demand generation, and uncovering greenfield opportunities. Proficient in Microsoft Azure and Google Cloud Platform, her outstanding teamwork and customer relationship skills make her an invaluable asset. I absolutely recommend Araceli for her adaptability, teamwork, relationship building, and drive—qualities that undoubtedly elevate any team."

Listed skills include Sales.

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  Customer Success Manager

  Salesforce

  Jan 2024 - Present - Mexico City, Mexico

  Customer Success Manager for Tableau