Olga Asatryan Email & Phone Number

Distributor Account Management: Oversaw relationships with 15+ distributors across multiple regions, ensuring seamless coordination between sales representatives, logistics, compliance, and planning teams.Order Processing & Fulfillment: Processed and managed an average of 500+ orders monthly within strict deadlines using SAP and the B2B portal. Adjusted the order book based on planning updates and sales strategies, achieving 98% on-time order entry accuracy.Data-Driven Monitoring: Leveraged Power BI to track and resolve shipping delays, maintaining an order book with 100% data accuracy and minimising disruptions to the supply chain.Reporting & Automation: Spearheaded the automation of the manual invoicing process by developing advanced Excel VBA scripts and Python-based solutions, reducing invoicing time by 75% and eliminating manual errors. Delivered weekly order overview reports to customers and sales teams, and addressed region-specific requirements by generating 25+ country-specific manual invoices monthly. Compliance Collaboration: Partnered with compliance teams to deliver all required documentation, ensuring 100% adherence to international trade and customs regulations.

Hoofddorp, North Holland, Netherlands

France

Paris Area, France

Support Jexia users and potential leads in their community engagement:Effective lead management as part of Jexia's Growth Hacking activities: respond to questions from interested leads with support from Jexia’s Marketing and Development Communities and help them to become a Jexia user.Record their feedback and where possible continue engagement with them in order to convert them into Jexia ambassadors.Wall of Contributors management:Identify users who’ve provided significant and helpful feedback, and to introduce them to the Wall of Contributors.Regular updates with other members of the Growth Hack team and Marketing.To identify trends, issues or other significant information that could improve Jexia’s Growth Hacking activities and share that with the team members.

Armenia Yerevan

Regular Transactions support: Deliver a professional & efficient Customer Service to Business and Personal customers by responding to customer queries in a timely and accurate way (phone & desk support), identifying customer needs and helping customers use specific features & products. (Average of 50 customers/day, processing over 80 inquires & transactions/day). Accept checks for cashing, accept deposits, verify cash and endorsements, make change, and issue receipts. Receive savings deposits, pay withdrawals after verifying balance & signature, package & verify cash and coin. Process on-demand international transactions.Deliver daily and monthly reportings on the transactions flow & branch's Sales performance.Selling Activity: Sell money orders, official checks, gift cards, and other Bank services to meet customer needs.Use branch techniques to recognise & refer selling opportunities and participate in all sales drives within branchCoaching: Train newcomers & interns on the processes & methods within the branch

Gyumri

Prospective selling of various Motor & Home insurance products against quotas: achieved 125% of the target (50 policies sold/month). Answer to all customer queries, edit the contract agreement forms & provide a phone support to meet customers' needs.

Master'S Degree, Digital Driven Business

Bachelor'S Degree, Developpement Web

Education record

Certificat De Langue, French Language And Literature

Master'S Degree, State And Municipal Management

Certificate, Banking & Finance

Bachelor'S Degree, State And Municipal Management