Adam Schleicher is a Senior Product Manager at Edelweiss. He possess expertise in customer service, jira, confluence, software troubleshooting, time management and 9 more skills. He is proficient in English. Colleagues describe him as "Adam wears a lot of hats at Above the Treeline and manages his myriad of responsibilities with ease and skill. We quickly became dependent on his troubleshooting skills and technical expertise at Treeline, but we also benefit from his strategic skills. Adam is able to quickly identify the customer need and how our product does/should work for them. He is a wonderful advocate for improving our user experience and building our presence in the market. Adam is also the first to jump in when a teammate needs help and has been a wonderful teacher/mentor to new employees. He is able to convey and explain very technical concepts in a clear and concise manner - all with a gentle sense of humor. Adam's strong communication, management, and leadership skills will no doubt take him far!" and "It's been about 43 days since Adam's left the Customer Support Analyst team here at Camis...and I can feel it. Adam provided a level of analysis that was unparalleled to anyone I've worked with. It was not uncommon to have Adam share a new Software Issue or Procedural Faux pas that needed our attention in some way. Working the front lines for a software company in the customer service industry exposes you to all types of feedback both positive, negative and indifferent. Adam was the type of Customer Support Analyst who could easily make sense of that feedback and determine which stakeholders needed to be included on steps towards resolution. Adam rarely suffered from analysis paralysis, making some mistakes unpreventable. However, the lessons he learned provided teaching examples for our entire team, pushing our growth as a unit. Whoever gets the opportunity to work with Adam in the future will quickly observe his intellect, EQ and willingness to perform at a high level. Adam also possess a sincere amount of humility that makes him a joy to work with, even if he doesn't verbalize much. ;) "
Listed skills include Customer Service, Jira, Confluence, Software Troubleshooting, and 10 others.