Simon Miller Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Accountable for the delivery service of business solutions for the regions leading Dewatering & Pump Rental authority from major project work to minor change requests, aligned to the strategic intentions of ACTION, the Information Strategy and BU Strategies.Act as the trusted advisor, influencing critical users on strategic decisions regarding IT investments and ensuring that there is a focus on the needs on both the company and the Group’s perspective. Represent IT in the senior… Show more Accountable for the delivery service of business solutions for the regions leading Dewatering & Pump Rental authority from major project work to minor change requests, aligned to the strategic intentions of ACTION, the Information Strategy and BU Strategies.Act as the trusted advisor, influencing critical users on strategic decisions regarding IT investments and ensuring that there is a focus on the needs on both the company and the Group’s perspective. Represent IT in the senior management team and balancing business requirements.Facilitate consultation with stakeholders to understand, define and agree requirements for delivery of reliable, supportable systems which facilitate ACTION’s business processes, alongside mapping the overall technology landscape, systems strategy, applications architecture and future implementations.Design, develop & implement solutions across a portfolio of contemporary business systems and enterprise application modules, inclusive of SCM, P2P, ALM, O2C, CRM, BI, and IIoT, to deliver innovation and facilitate new ways of working.Reengineer business processes toward ACTION’s practiced industry, across all business areas, and be a main contributor to the development of change processes and work methods ensuring best practice and continued improvement.Direct across ACTION’s front facing systems, delivering BAU work programmes, monitoring quality, time & cost, initiating timely corrective action, when required. Own delivery, justifying Return on Investment by development of true Benefit Realisation Plans.Ensure proactive management of all due course problems and change requests within the business, including risk, deadlines, scope creep, unexpected gaps, interfaces, and resistance.Lead team of technical system specialists in the management and support of the organisational architecture and applications, directing the work of Administrators, Analysts, Developers, Support Specialists, and other computer-related workers. Show less

The initial setting up of the business consultancy arm of the Buchen IRM Abdulaal Group, leading industrial specialists in Oil & Gas.Buchen Consultancy are one of the most well known and respected names in their field, their business interests are wide and varied including engineering, construction and facilities management. • Determine area of specialization and design of services• Market research to decide unique selling points• Development of marketing… Show more The initial setting up of the business consultancy arm of the Buchen IRM Abdulaal Group, leading industrial specialists in Oil & Gas.Buchen Consultancy are one of the most well known and respected names in their field, their business interests are wide and varied including engineering, construction and facilities management. • Determine area of specialization and design of services• Market research to decide unique selling points• Development of marketing strategy• Define charging strategy• Devise client retaining policy• Add-on services approach Show less

• Delivery of IT services to an agreed and measured level• Provision of support at 3rd level via telephone, remote control and desk visits, including installation, administration, development of systems and support to technicians and analysts• Manage security of data by ensuring planned backup cycles have been completed on time and accurately recorded in the backup log• Update systems with latest security patches as released from software vendors• Maintain system documentation… Show more • Delivery of IT services to an agreed and measured level• Provision of support at 3rd level via telephone, remote control and desk visits, including installation, administration, development of systems and support to technicians and analysts• Manage security of data by ensuring planned backup cycles have been completed on time and accurately recorded in the backup log• Update systems with latest security patches as released from software vendors• Maintain system documentation for all IT systems• Aid in trouble shooting and disaster recovery Show less

•Work closely with departments building a detailed understanding of the implemented MOVEX/Lawson M3 ERP system data, post migration from a LEGACY system•Determine needs and conditions of new or altered products through user workshops•Design, code and generate data retrievals and summaries from SQL Server 2005 using Microsoft Integration, Analysis & Reporting Services, SQL(CTE)•Developed and automated a suite of both Business and System KPI's•Review, analyse and validate data… Show more •Work closely with departments building a detailed understanding of the implemented MOVEX/Lawson M3 ERP system data, post migration from a LEGACY system•Determine needs and conditions of new or altered products through user workshops•Design, code and generate data retrievals and summaries from SQL Server 2005 using Microsoft Integration, Analysis & Reporting Services, SQL(CTE)•Developed and automated a suite of both Business and System KPI's•Review, analyse and validate data warehouses ensuring consistency, integrity and accuracy•Query data inconsistencies/gaps and revise case report forms in compliance with standard operating procedures, client guidelines and regulatory guidelines•Assist in the development and implementation of strategy for data extraction, transformation, cleansing and load (ETL)•Automate bespoke manual functions as a way of integrating marketing, sales and customer service functions to ensure everyone is working together, sharing critical information Show less

Buchanan House, Cowcaddens, Glasgow

•Work closely with operational departments building a detailed understanding of delay incidents and their associated processes through requirements analysis•Well-versed in the project management practices and principles and understand project management methodologies & standards and have knowledge of case tools•Provision of continuous assessment & review of systems and any associated processes•ETL data to workbooks/databases (Excel, Access) across platforms (Citrix/SAP/ORACLE)… Show more •Work closely with operational departments building a detailed understanding of delay incidents and their associated processes through requirements analysis•Well-versed in the project management practices and principles and understand project management methodologies & standards and have knowledge of case tools•Provision of continuous assessment & review of systems and any associated processes•ETL data to workbooks/databases (Excel, Access) across platforms (Citrix/SAP/ORACLE) and/or applications•Interpret trends and present information in KPI’s and written reports to the Board and Senior Managers, including the Performance Improvement Group, Divisional Operating Management, Key Route reports, etc•Work closely with Senior Managers developing a performance manual as part of the operating company’s Performance Management System•Champion and facilitate elemental focus groups regarding poor performing lines-of-route to gain performance improvement using a pragmatic approach Show less

•Ensure data has been correlated, managed and presented in a coherent fashion, in accordance with ALSTOM policies and procedures•Provide advice on data quality, extract and analyse key data to support current and future business needs using Statistical Process Control•Interpret trends and present information in KPI’s and written reports (Excel, Access, SQL, Crystal, and Business Objects).•Production of reliability predictions and forecasts•Production of specialist analysis… Show more •Ensure data has been correlated, managed and presented in a coherent fashion, in accordance with ALSTOM policies and procedures•Provide advice on data quality, extract and analyse key data to support current and future business needs using Statistical Process Control•Interpret trends and present information in KPI’s and written reports (Excel, Access, SQL, Crystal, and Business Objects).•Production of reliability predictions and forecasts•Production of specialist analysis packages for key systems•Engineering of bespoke database applications (VBA) for key areas including exam preparation and reliability analysis.•Manage configuration and control at site for SAP and FRACAS system (ORACLE)•Co-ordinate the capture/manipulation of data for Train-borne IT systems (OTMR, TMS)•Active involvement in faultfinding and product improvement initiatives, such as 6-Sigma, fault-trend analysis, Quality Focus and other similar activities Show less

Bsc Software Development

•Computer Technology: Linux •Integrative Degree Project: Delphi, MS Access •New Venture Creation: Requirements Analysis •Software.

Summer School, Advanced Mathematics

Hnd Software Engineering

•Integrative Unit: Software Development, Object Oriented Programming (Merit) •Mathematics for Computing (Merit) •Multi-User and Network.

Hnc Software Engineering

•Communication: Selecting and Presenting Complex Information (Merit) •Computer Architecture (Pass) •Information Systems and Services.

Nc Information Technology

•Business Systems Analysis and Design •Communication 4 •Computer Application Software (Text), MS Word, (Data), MS Access, (Number), MS.

Standard Grade