Simon Miller Email and Phone Number
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Simon Miller personal email
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Provide vision and leadership for developing and implementing ACTION's technology landscape. Instrumental in enabling successful design, development and transition to service of next generation IT applications & services that support both the administrative processes and intelligence of the business, in line with the strategic goals of the organisation. Communicate with, alongside influence, a large number of key stakeholders. Drive improvement initiatives and be fully responsible for the overall performance of the informatics team. Lead strategic & operational planning, across the complete IT domain, to achieve business goals by fostering innovation, prioritising initiatives and coordinating evaluation, deployment and management of current and future technological systems and processes, enabling ACTION to fulfill its ambitious plans.Capable of working closely with project teams to understand requirements and propose, design, develop and implement suitable solutions. Strong understanding of various lifecycles and confident in taking ownership of project deliverable to ensure successful implementation and integration of change. Superb client facing skills and in possession of a strong working knowledge within maintenance activities and failure analysis. Quickly gain strong understanding of operational activities. The creativity and desire to develop new skills and flexibility within roles. Very ‘hands-on’ attitude and can effectively manage a team, ensuring consistent methodology. Experienced in scheduling work and acting as a mentor as well as acting on own initiative. In possession of transferable core and specialist skills.Specialties:• Problem analysis and decision-making• Planning and organisation• Listening and responding• Team and self-development• Ability to adapt and manage change• Ability to influence and sell• Training and development• Security/audit control
Action International Services Llc
View- Website:
- action-is.com
- Employees:
- 319
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Head: Digital TransformationAction International Services Llc Jan 2022 - PresentDubai, United Arab Emirates -
Business Systems ManagerAction International Services L.L.C. Jun 2009 - Jan 2022Dubai, United Arab EmiratesAccountable for the delivery service of business solutions for the regions leading Dewatering & Pump Rental authority from major project work to minor change requests, aligned to the strategic intentions of ACTION, the Information Strategy and BU Strategies.Act as the trusted advisor, influencing critical users on strategic decisions regarding IT investments and ensuring that there is a focus on the needs on both the company and the Group’s perspective. Represent IT in the senior… Show more Accountable for the delivery service of business solutions for the regions leading Dewatering & Pump Rental authority from major project work to minor change requests, aligned to the strategic intentions of ACTION, the Information Strategy and BU Strategies.Act as the trusted advisor, influencing critical users on strategic decisions regarding IT investments and ensuring that there is a focus on the needs on both the company and the Group’s perspective. Represent IT in the senior management team and balancing business requirements.Facilitate consultation with stakeholders to understand, define and agree requirements for delivery of reliable, supportable systems which facilitate ACTION’s business processes, alongside mapping the overall technology landscape, systems strategy, applications architecture and future implementations.Design, develop & implement solutions across a portfolio of contemporary business systems and enterprise application modules, inclusive of SCM, P2P, ALM, O2C, CRM, BI, and IIoT, to deliver innovation and facilitate new ways of working.Reengineer business processes toward ACTION’s practiced industry, across all business areas, and be a main contributor to the development of change processes and work methods ensuring best practice and continued improvement.Direct across ACTION’s front facing systems, delivering BAU work programmes, monitoring quality, time & cost, initiating timely corrective action, when required. Own delivery, justifying Return on Investment by development of true Benefit Realisation Plans.Ensure proactive management of all due course problems and change requests within the business, including risk, deadlines, scope creep, unexpected gaps, interfaces, and resistance.Lead team of technical system specialists in the management and support of the organisational architecture and applications, directing the work of Administrators, Analysts, Developers, Support Specialists, and other computer-related workers. Show less -
General ManagerBuchen Consultancy Feb 2009 - Jun 2009The initial setting up of the business consultancy arm of the Buchen IRM Abdulaal Group, leading industrial specialists in Oil & Gas.Buchen Consultancy are one of the most well known and respected names in their field, their business interests are wide and varied including engineering, construction and facilities management. • Determine area of specialization and design of services• Market research to decide unique selling points• Development of marketing… Show more The initial setting up of the business consultancy arm of the Buchen IRM Abdulaal Group, leading industrial specialists in Oil & Gas.Buchen Consultancy are one of the most well known and respected names in their field, their business interests are wide and varied including engineering, construction and facilities management. • Determine area of specialization and design of services• Market research to decide unique selling points• Development of marketing strategy• Define charging strategy• Devise client retaining policy• Add-on services approach Show less
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Senior Applications SupportNhs Greater Glasgow & Clyde Nov 2008 - Feb 2009• Delivery of IT services to an agreed and measured level• Provision of support at 3rd level via telephone, remote control and desk visits, including installation, administration, development of systems and support to technicians and analysts• Manage security of data by ensuring planned backup cycles have been completed on time and accurately recorded in the backup log• Update systems with latest security patches as released from software vendors• Maintain system documentation… Show more • Delivery of IT services to an agreed and measured level• Provision of support at 3rd level via telephone, remote control and desk visits, including installation, administration, development of systems and support to technicians and analysts• Manage security of data by ensuring planned backup cycles have been completed on time and accurately recorded in the backup log• Update systems with latest security patches as released from software vendors• Maintain system documentation for all IT systems• Aid in trouble shooting and disaster recovery Show less -
Business Data AnalystHewden Stuart Plc Nov 2007 - Nov 2008•Work closely with departments building a detailed understanding of the implemented MOVEX/Lawson M3 ERP system data, post migration from a LEGACY system•Determine needs and conditions of new or altered products through user workshops•Design, code and generate data retrievals and summaries from SQL Server 2005 using Microsoft Integration, Analysis & Reporting Services, SQL(CTE)•Developed and automated a suite of both Business and System KPI's•Review, analyse and validate data… Show more •Work closely with departments building a detailed understanding of the implemented MOVEX/Lawson M3 ERP system data, post migration from a LEGACY system•Determine needs and conditions of new or altered products through user workshops•Design, code and generate data retrievals and summaries from SQL Server 2005 using Microsoft Integration, Analysis & Reporting Services, SQL(CTE)•Developed and automated a suite of both Business and System KPI's•Review, analyse and validate data warehouses ensuring consistency, integrity and accuracy•Query data inconsistencies/gaps and revise case report forms in compliance with standard operating procedures, client guidelines and regulatory guidelines•Assist in the development and implementation of strategy for data extraction, transformation, cleansing and load (ETL)•Automate bespoke manual functions as a way of integrating marketing, sales and customer service functions to ensure everyone is working together, sharing critical information Show less -
Business Performance Improvement ManagerFirst Scotrail Apr 2005 - Nov 2007Buchanan House, Cowcaddens, Glasgow•Work closely with operational departments building a detailed understanding of delay incidents and their associated processes through requirements analysis•Well-versed in the project management practices and principles and understand project management methodologies & standards and have knowledge of case tools•Provision of continuous assessment & review of systems and any associated processes•ETL data to workbooks/databases (Excel, Access) across platforms (Citrix/SAP/ORACLE)… Show more •Work closely with operational departments building a detailed understanding of delay incidents and their associated processes through requirements analysis•Well-versed in the project management practices and principles and understand project management methodologies & standards and have knowledge of case tools•Provision of continuous assessment & review of systems and any associated processes•ETL data to workbooks/databases (Excel, Access) across platforms (Citrix/SAP/ORACLE) and/or applications•Interpret trends and present information in KPI’s and written reports to the Board and Senior Managers, including the Performance Improvement Group, Divisional Operating Management, Key Route reports, etc•Work closely with Senior Managers developing a performance manual as part of the operating company’s Performance Management System•Champion and facilitate elemental focus groups regarding poor performing lines-of-route to gain performance improvement using a pragmatic approach Show less -
Project AnalystAlstom Transport Feb 2002 - Apr 2005•Ensure data has been correlated, managed and presented in a coherent fashion, in accordance with ALSTOM policies and procedures•Provide advice on data quality, extract and analyse key data to support current and future business needs using Statistical Process Control•Interpret trends and present information in KPI’s and written reports (Excel, Access, SQL, Crystal, and Business Objects).•Production of reliability predictions and forecasts•Production of specialist analysis… Show more •Ensure data has been correlated, managed and presented in a coherent fashion, in accordance with ALSTOM policies and procedures•Provide advice on data quality, extract and analyse key data to support current and future business needs using Statistical Process Control•Interpret trends and present information in KPI’s and written reports (Excel, Access, SQL, Crystal, and Business Objects).•Production of reliability predictions and forecasts•Production of specialist analysis packages for key systems•Engineering of bespoke database applications (VBA) for key areas including exam preparation and reliability analysis.•Manage configuration and control at site for SAP and FRACAS system (ORACLE)•Co-ordinate the capture/manipulation of data for Train-borne IT systems (OTMR, TMS)•Active involvement in faultfinding and product improvement initiatives, such as 6-Sigma, fault-trend analysis, Quality Focus and other similar activities Show less
Simon Miller Skills
Simon Miller Education Details
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Bsc Software Development -
Advanced Mathematics -
Ayr CollegeHnd Software Engineering -
Ayr CollegeHnc Software Engineering -
Ayr CollegeNc Information Technology -
Prestwick AcademyStandard Grade
Frequently Asked Questions about Simon Miller
What company does Simon Miller work for?
Simon Miller works for Action International Services Llc
What is Simon Miller's role at the current company?
Simon Miller's current role is Head: Digital Transformation at ACTION International Services.
What is Simon Miller's email address?
Simon Miller's email address is as****@****ail.com
What schools did Simon Miller attend?
Simon Miller attended Glasgow Caledonian University, University Of Glasgow, Ayr College, Ayr College, Ayr College, Prestwick Academy.
What skills is Simon Miller known for?
Simon Miller has skills like Project Planning, Business Analysis, Project Management, Business Intelligence, Integration, Requirements Analysis, Management, Erp, Business Process, Change Management, Project Delivery, It Service Management.
Who are Simon Miller's colleagues?
Simon Miller's colleagues are C Action, Raffaele Principe, Ram Prasad Bhusal, Subash Basnet, Aditya Singh, 雁归来, Yogeshwaran Baskaran.
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