Aseel Qaqish Email & Phone Number

Amman, Jordan

• Manage Human Resources functions for National Express, a leading payment solutions company in Jordan.• Implement and oversee HR policies and procedures to ensure compliance with local labor laws and company standards.• Act as an individual contributor, handling various HR responsibilities independently.• Spearhead implementing and optimising the Menaitech HR system, enhancing operational efficiency and employee management.• Conduct recruitment, selection, and onboarding processes for new employees.• Advise management on employee relations, fostering a positive and productive work environment.• Coordinate training and development programs to enhance employee skills and performance.• Manage payroll processing and benefits administration for employees.• Handle employee performance evaluations and facilitate career development discussions.• Ensure HR activities align with the company's goals and objectives.

Amman, Jordan

• Managed HR operations for a prominent trading company, including: - Handling financial issues such as invoices. - Managing salary tax deductions. - Overseeing end-of-service processes and calculations. - Supervised a HR officer, providing guidance and support in daily HR activities.• Assisted in the development and implementation of HR policies and procedures.• Conducted recruitment, selection, and onboarding processes.• Managed employee relations issues and facilitated conflict resolution.• Coordinated training initiatives to enhance employee skills and performance.• Handled payroll processing and benefits administration.• Contributed to strategic HR planning aligned with business objectives.

Amman, Jordan

• Adhered to and implemented the Airport Operator’s and AHS policies and directives.• Fully complied with and adhered to customer airlines, AHS, and all operational manuals provided by the company and acknowledged through Read Understand and Sign documents.• Attended initial and refresher training arranged by the company.• Reported all incidents, accidents, and injuries to the Quality/Safety department.• Reported to duty as a pre-arranged roster and complied with the attendance reporting procedure.• Complied with the company's uniform standards and grooming policy.• Attended briefings and de-briefings arranged by the company.• Assisted in implementing and developing station policies, procedures, and practices in accordance with stated corporate objectives and local legal requirements.• Assisted in the implementation of AHS-Menzies Aviation Policies and Procedures as laid down in the Eight Pillars of Management.• Promoted a positive employee relations environment.• Assisted in the preparation of payroll payments.• Assisted in recruiting policies and succession planning.• Assisted at the end of service process, conducted exit interviews, finalized financial settlements, and issued required documents.• Assisted and coordinated the performance appraisal process.• Responded to questions regarding corporate policy, various procedures, and programs.• Assisted in duty assignments and monitored the quality of work of staff, ensuring compliance with organizational policies, procedures, and government regulations.• Established and maintained department and personnel records and reports.• Reported any significant deficiency in products, materials, and documents.• Developed HR processes and procedures and maintained/updated existing procedures.• Provided HR guidance and advice to employees as required.• Maintained a confidential HR database.

Amman, Jordan

• Established good relationships with VIP customers.• Provided services for clients, addressing their account needs.• Conducted sales and marketing of the bank's available services.• Completed loan and credit card applications.• Followed up on loan receivables and repayments.• Addressed and resolved client problems and complaints.• Assisted in solving clients' problems.• Updated information in the system and checked accounts.

Amman, Jordan

• Handled the entire recruitment and selection process of newly hired employees.• Developed and improved existing HR procedures and processes by reviewing and amending them.• Prepared financial statements and receipts.• Prepared periodic reports for the management.• Managed payroll, leave entitlements, and benefits.

Bachelor'S Degree, Economics

Tawjihi, Information Technology