• Create and implement effective program strategies that align with the organization's goals and objectives.• Oversee the budget for the program, ensuring that funds are allocated appropriately and used effectively to meet program goals.• Ensure that program objectives are met, including meeting program timelines, deliverables, and budgets.• Evaluate the effectiveness of the program and makes necessary changes to improve program outcomes.• Develop and implement program policies and procedures to ensure compliance with all relevant laws and regulations.• Collaborate with other departments within the organization to ensure that the program is aligned with overall organizational goals and objectives.• Communicate program progress to stakeholders, including senior management, and other stakeholders.

• Individual Performance Management: Set individual goals and targets for the team and team members• Drive Competence and Career Management: Develop plans for individual / team development connected to business need• Manage Pay, Rewards & Recognition• Manage compliance violations: Proactively encourage employees to Speak Up and report any concerns of potential violations• Translate MA/BA/GF strategies into unit strategy and actions:• Resource and Workforce planning and recruitment• Accountable for all financial transactions connected to own operational unit: With Finance support, maintain oversight and control of all costs• Cost target setting and follow-up: Participate in annual budget setting and quarterly cost forecasting Reduced operational costs resulting in >2 Million SEK savings - 12% more than previous year Completed >400 deployments/integrations without any outages/rollbacks  Achieved >90% team billability and utilization  Formal training imparted to >35% team on required Integration skills as part of future ramp-ups Consistently beat benchmark eSAT scores  Standardized work packages

• Program Owner for X-as-a-Service engineering projects• Partner with technical specialists, product teams, and partners to empower customers to do more with the mobile wallet platform• Lead customer engagements in the Program. Work with account teams to define desired outcomes and objectives for strategic customer engagements• Work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce Project Charters • Manage day-to-day interaction with Technology and Business Stakeholders during project execution and delivery• Proactively identify, manage and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments• Provide support to PMO management for integrated planning activities, project portfolio reporting and coordination• Successfully led and deployed X-as-a-service projects across >10 markets:o Notifications-as-a-Serviceo KYC-as-a-Serviceo Authentication-as-a-Serviceo Channel-as-a-Serviceo Report-as-a-Serviceo Interoperability-as-a-Service• Launched customized portal for the partners for end-to-end view of their activities/transactions with the mobile wallet platform.

• Technically Lead overall Mobile Wallet Platform integration with different OpCos• Works closely with Market Area and onshore team on a day to day basis for supporting all delivery matters pertaining to Mobile Wallet Platform integration• Actively participate in weekly Activity Level Governance meetings with respective stakeholders• Review cost estimates for project planning and customer adaptations• Identify and Present the business solution which is most suitable for the customer business and take pro-active measures on timely basis • Track the development to be released on time with proper Functional and Regression Test done• Guide and Mentor other team members and provide technical support as required• Ability to accept and deliver assistance to meet deadlines, self-directed, organized, capable of multi-tasking and willing to shift priorities to meet business

Strategic overview and reporting on all programs to senior management;Developing stakeholders’ map, defining the interest of each group;Setting up tools and standards for managing the program;Planning, tracking, and reporting on outputs and outcomes;Information and logistics management;Financial planning and tracking ;Risk and Issue tracking;Cross-project inter-dependency management;Setting quality control standards and tracking implementation;Setting and tracking change control procedures;Planning and executing communication plans to stakeholders.In-house consultancy to projects and programs;Providing training to projects and programs management teams; andAuditing and health checks on projects and programs.

• Gathering requirements/requests from internal stakeholders (Product Planners, R&D Managers, etc.)• Gathering requirements/requests from external stakeholders (Operators, Regulatory Agencies, etc.)• Prioritizing and elaborating stakeholder requirements for development team o Analyzing stakeholder requirementso Assessing current state of development o Identifying gaps and shortcomings in proposed solutions and determining necessary workarounds or changes to the solution• Managing conflicts, issues and changes in requirements and ensuring stakeholders and project team remain in agreement on the product scope• Managing integration of SW on HW • Managing overall product customization and customer SW release activities

• Assisting Software Development Center (SDC) teams in Business Plan generation • Assisting in SDC Promotional activities • Customer Diligence / Visit management/RFI / RFP response generation • Account Mining & Relationship Building opportunities • Value Pack generation