• Played a vital role in executing projects as per the business targets focusing on optimal utilization of resources with adherence to service delivery metrics• Developed technical solutions to business problems, defined, analyzed, and documented requirements• Took the lead role in assisting with the business case, planning, and monitoring, eliciting requirements, requirements organization, translating and simplifying requirements, requirements management and communication,requirements analysis• Developed analytical data and designed reports to track progress against project objectives and milestones; including writing project charters and statement of work• Developed and managed the overall detailed implementation project plan and strategy that would guarantee on-time delivery of the implementation• Task analysis and evaluation of surveys and workshop results• Documented any identified required changes, and communicated them to the stakeholders• Conducted GAP analysis and curated To-Be flows• Creation of user stories accompanied by acceptance criteria, preconditions, and testing notes• Tracked project status along with change management, time management, stakeholder management, risk and quality management, costing, budgeting• Documented the user stories with Acceptance criteria, Prototypes, Business rules, and Precondition, and included any development and testing notes• Conducted Gap Analysis, Scope Analysis, and Impact Analysis on Business Processes using techniques like use case diagrams (UML) \ Context Diagram \ BPMN (process modeling) Flow charts• Led requirement Gathering meetings using techniques like Interviews and questionnaires, Interface Analysis, Document Analysis, and Brainstorming Sessions• Worked with cross-functional teams during development and integration testing and to deliver end-to-end solutions• Managed product backlog and curated sprint backlog with effort estimation using the Fibonacci sequence

• Engaged with business stakeholders and senior management to identify and document business needs, processes, and procedures• Conducted gap analysis and documented system enhancements, interfaces, and workflows using tools• Produced Wireframes, Prototypes and Process Design• Maintained and ordered product backlog and wrote detailed user stories• Curated clear and precise specs/scope for features• Supported in transformation delivery for clients’ journey end to end from shaping to execution on large-scale transformations to create successful outcomes• Identified and managed business and technical dependencies between internal and external teams and advised on the prioritization of work for delivery• Worked on major features within large-scale projects and created increment plan for a quarter• Created user stories, acceptance criteria, descriptions, wireframes, and mockups & kept them ready in JIRA for respective sprints• Documented broad-level business test cases and executed them thoroughly once the system was released for user testing (UAT)• Closely worked with scrum teams, and scrum masters in defining Epics, User Stories• Analyzed, Designed, and documented integration solutions based on functional requirements and integration requirements by preparing Functional Requirements, Technical Design, Service Specifications, and ReleaseScope/Notes

• Engaged with business stakeholders and senior management to identify and document business needs, processes, and procedures• Conducted gap analysis and documented system enhancements, interfaces, and workflows using tools• Produced Wireframes, Prototypes and Process Design• Maintained and ordered product backlog and wrote detailed user stories• Curated clear and precise specs/scope for features• Supported in transformation delivery for clients’ journey end to end from shaping to execution on large-scale transformations to create successful outcomes• Identified and managed business and technical dependencies between internal and external teams and advised on the prioritization of work for delivery• Worked on major features within large-scale projects and created increment plan for a quarter• Created user stories, acceptance criteria, descriptions, wireframes, and mockups & kept them ready in JIRA for respective sprints• Documented broad-level business test cases and executed them thoroughly once the system was released for user testing (UAT)• Closely worked with scrum teams, and scrum masters in defining Epics, User Stories• Analyzed, Designed, and documented integration solutions based on functional requirements and integration requirements by preparing Functional Requirements, Technical Design, Service Specifications, and ReleaseScope/Notes

• Engaged with business stakeholders and senior management to identify and document business needs, processes, and procedures• Conducted gap analysis and documented system enhancements, interfaces, and workflows using tools• Produced Wireframes, Prototypes and Process Design• Maintained and ordered product backlog and wrote detailed user stories• Curated clear and precise specs/scope for features• Supported in transformation delivery for clients’ journey end to end from shaping to execution on large-scale transformations to create successful outcomes• Identified and managed business and technical dependencies between internal and external teams and advised on the prioritization of work for delivery• Worked on major features within large-scale projects and created increment plan for a quarter• Created user stories, acceptance criteria, descriptions, wireframes, and mockups & kept them ready in JIRA for respective sprints• Documented broad-level business test cases and executed them thoroughly once the system was released for user testing (UAT)• Closely worked with scrum teams, and scrum masters in defining Epics, User Stories• Analyzed, Designed, and documented integration solutions based on functional requirements and integration requirements by preparing Functional Requirements, Technical Design, Service Specifications, and ReleaseScope/Notes

•Collaborated with clients to understand their business objectives, challenges, and requirements•Conducted requirement gathering on-site in South Africa, South Korea, Taiwan, and Hong Kong and documented milestones•Validated the documented requirements with all the stakeholders - clarifying ambiguities, resolving conflicts, and ensuring that the requirements accurately represent the stakeholders' needs•Analyze market and user data to provide recommendations for product improvements, and user experience enhancements•Assist in project planning and scoping, providing insights on timelines, resources, and technical feasibility•Maintain accurate and up-to-date documentation of all relevant products

Responsible for planning scheduling, conducting & coordinating the technical of production, Studying the production plan and work towards the set activities/objectives, Promoting continuous process improvement by monitoring automation control, Promoting continuous process improvement by monitoring automation control, Identifying the areas of improvement in the existing process and setting up plan for improvement