Ashley Chesser Email & Phone Number
Who is Ashley Chesser? Overview
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Ashley Chesser is listed as Principal Analyst and Product Owner at Vistra Corp., a with 2447 employees, based in Denton, Texas, United States. AeroLeads shows a matched LinkedIn profile for Ashley Chesser.
Ashley Chesser previously worked as Principal Analyst & Product Owner at Vistra Corp. and Operations Analyst at Vistra Corp.. Ashley Chesser holds Bachelor’S Degree, Psychology from The University Of Texas At Arlington.
Email format at Vistra Corp.
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About Ashley Chesser
Customer-Focused | Analyst | Project Manager | United Way Advocate | UTA Alum | Nikola Tesla Enthusiast
Ashley Chesser's current company
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Ashley Chesser work experience
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Principal Analyst & Product Owner
CurrentUses advanced data analysis to build and support business cases for enhancements.Uses SAS/SQL for detailed-oriented storytelling.Implements a hybrid Agile/Waterfall methodology to support Operations team.Conducts root cause analysis for customer-impacting incidents.Led Operations team through the acquisition of a third brand, with 20k customers, to the company’s portfolio.
Operations Analyst
CurrentLed full data migration to new CRM system as first project on the team.Became expert, admin. and process creator/document writer for new and homegrown systems. Performed data analysis for customer-impacting incidents to determine scope, population and dollar impact.Led Operations team in starting second company after growing original business.
Project Manager, Performance Excellence Organization
Managed multiple projects including enhancements for SAP, Web, IVR, and SalesforceSpecialized in high visibility projects/programs including the web program, RightNow replacement, and MyEnergy Dashboard transformation Gained working knowledge of wireframes, SiteCore, TXU Energy Style Guide, and responsive web designManaged enhancements for TXU.com and our mobile app, such as the iOS upgrade that was implemented in 2014 and the usage graph to support the Free Mornings & Evenings product in 2015Participated in value stream mapping (VSM) activities with business stakeholders to identify opportunities for process improvements and then implement those improvementsTrained and mentored new Business Analysts in the Performance Excellence Organization
Analyst, Customer Operations
Managed defect and customer-escalated IM tickets for Issues Management, Incident Management, and Office of the CEO teams to reduce the number of customer-impacting system issuesPartnered with department managers to create monthly Escalations presentation for the Operations Leadership Team
Issues Resolution Representative, Customer Operations
Specialized in resolution of small/medium business and large commercial/industrial billing issuesPerformed ad-hoc tasks in addition to daily duties (e.g. creating customer resolution letters and taking through LARR approval process, creating process documents, training new hires)Gained CRM/ISU expertise and became the resident Subject Matter Expert for other team members Received awards and accolades for consistently high QA scores and issue closure rates
Colleagues at Vistra Corp.
Other employees you can reach at vistraenergy.com. View company contacts for 2447 employees →
Youssef Galal
Colleague at Vistra Corp.Dallas-Fort Worth Metroplex, United States
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Veronica Vazquez, Cfe, Mba
Colleague at Vistra Corp.Dallas-Fort Worth Metroplex, United States
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Evan Malinowski, Mba
Colleague at Vistra Corp.Akron, Ohio, United States
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James Herold
Colleague at Vistra Corp.Akron, Ohio, United States
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Vicky F.
Colleague at Vistra Corp.Amelia, Ohio, United States
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Nick Buehler
Colleague at Vistra Corp.Graytown, Ohio, United States
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Sean Fahnestock
Colleague at Vistra Corp.Ashtabula, Ohio, United States
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Jay Shillington
Colleague at Vistra Corp.Wylie, Texas, United States
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Robert Hernandez
Colleague at Vistra Corp.Dallas, Texas, United States
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Tyler Kiesling
Colleague at Vistra Corp.Dallas, Texas, United States
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Ashley Chesser education
Frequently asked questions about Ashley Chesser
Quick answers generated from the profile data available on this page.
What company does Ashley Chesser work for?
Ashley Chesser works for Vistra Corp..
What is Ashley Chesser's role at Vistra Corp.?
Ashley Chesser is listed as Principal Analyst and Product Owner at Vistra Corp..
Where is Ashley Chesser based?
Ashley Chesser is based in Denton, Texas, United States while working with Vistra Corp..
What companies has Ashley Chesser worked for?
Ashley Chesser has worked for Vistra Corp. and Txu Energy.
Who are Ashley Chesser's colleagues at Vistra Corp.?
Ashley Chesser's colleagues at Vistra Corp. include Youssef Galal, Veronica Vazquez, Cfe, Mba, Evan Malinowski, Mba, James Herold, and Vicky F..
How can I contact Ashley Chesser?
You can use AeroLeads to view verified contact signals for Ashley Chesser at Vistra Corp., including work email, phone, and LinkedIn data when available.
What schools did Ashley Chesser attend?
Ashley Chesser holds Bachelor’S Degree, Psychology from The University Of Texas At Arlington.
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