Ash Dhareshwar Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Establishing an effective operating model (people, process, tools) that fosters ingenuity and a culture of collaborative innovation across an ecosystem of Cenitex Divisions and its Customers and Partners, to continually spark new value initiatives.Delivered significant year on year improvement in a culture of innovation and Improvement by implementing a series of initiatives: Customer touchpoints process improvements, establishing Innovation Hub, running regular Talk show in partnership with VPSC Innovation Network and implementing Annual Innovation Days like Hackathons and Connect expo. Architecting and fostering a physical Innovation Hub facility in Melbourne. The Hub has multiple activity-based zones including an emerging technology lab, where we are securely testing emerging technologies.

Melbourne, Victoria, Australia

Leveraging my expertise in executive management and innovation, I am embarking on a journey to lead transformational changes that integrate holistic wellbeing principles to shape future-ready communities.

Melbourne, Victoria, Australia

End to end business integration of Global Service Delivery organisation (~3,200 people, across 30 countries). Definition and implementation of the operate model. Leading change programs to improve YOY productivity and employee engagement.Key programs• 2019 - T22 - Playing critical part in Establishment of Telstra Global Business Services ‘Service delivery matrix’ model overarching a direct workforce of 7,000 employees2019 - Principal - Enterprise Delivery - Supporting implementation of Telstra's multi-year strategic T22 plan through development and implementation of initiatives to optimise service delivery model and improve productivity.• 2017-2018 - Multiple transformation programs and change initiatives that saw dis-integration and business process redesign across multiple functions and countries• 2017-2018 - Change management and employee engagement initiatives• 2016-2017 - Enterprise customers - Network Security vulnerability management capability and risk management - Creating operational and automation capability to manage security and vulnerability risks on 100,000+ managed network devices.

Melbourne

Lead role providing operational and strategic leadership to a global workforce accountable for build and operate of Telstra Cloud customer solutions (IaaS and SaaS). Functions ranged from Customer Technical architecture to deployment, cloud migrations, Customer Service including incident and problem management, New product readiness (integration) and Governance & Reporting of internal and external delivery partners. Consistently met customer metrics and delivered exponential sales growth with reduced YoY cost to deliver through continuous delivery and process automation.Activities included people and technology operations management, customer and sales relationship management, Business unit P&L and YOY productivity improvement plan, conflict management, team building, talent management, governance of internal and external delivery partners and stakeholder management.Cloud Services - Strategy Planning lead (Additional accountability)Creation and execution of a multi-year and multi-program strategy that included GES (Global Enterprise & Services) Global Delivery model establishment (BPO/Project Sandstone), Assurance Integration (Project fusion) and Cloud Service Delivery (2.0) operate model establishment.

Melbourne, Australia

Created agile service delivery capability that expedited market launch for new products. Managed customer solutions and operations while validating & redesigning business processes, developing knowledge and facilitating up skill of customer facing teams.

35 Collins St, Melbourne 3000

Customer facing role that proactively developed and managed stakeholder relationships to ensure solutions & services met customer commitments across Managed IP, Security, Cloud and UC products. Customer portfolio included Telstra enterprise, strategic and government accounts.Fostered working relationships with cross company technical teams to implement Service improvement initiatives to improve internal processes, products and services, driving effective means of fulfilling customers.

Melbourne, Australia

Specialized roles providing Technical and subject matter expertise to ensure availability and reliability on a range of IP & security based Telstra enterprise managed customer solutions.

Melbourne, Australia

Specialized engagements providing range of Technical consultancy services to clients - ANZ, Coles, Commonwealth and Telstra. Engagements included technical analysis, desktop and system support, Exec IT support, IT audits and technical problem solving. Working part time while studying for Masters in Science, Network systems at Swinburne university, Melbourne.

Bangaon Area, India

Part of the team that software coded layers of the 3G (UMTS) Protocol stack for Mobile Handset and developed test environments based on the September 1999 released 3G specifications. Client Samsung.

Mba, Business Administration And Management, General

• Masters Of Science, Network Systems

Bachelor Of Engineering, Electronics And Telecommunications