Working with a Large Biotech Client and currently performing the current roles:•Partner Account Manager for all external R&D Global Development Functional Suppliers/Partners (8-12 Partners) globally•Point of contact for issues escalation and resolution for external partners•Client facing IS lead for gathering requirements for new external connections and global project initiatives for all R&D partners•Facilitation of external partner workshops and technology enhancement projects•Provide Technical Support for external partner/suppliers•Developed Global IS/Risk Management processes for external supplier/partner evaluations for the supplier governance team, to ensure full compliance on IS assessments.•Provide management level metrics monthly for operating reviews analysis for external partners.•Participated in a Full RFP and vendor selection process facilitation.•Lead Business Analyst gathering business requirements and facilitation of vendor /business workshops•Participation as EU Lead BA in Global rollout of Key Opinion Leader implementation and Reporting Tools•Production of full validation and testing documentation for upgrade deployments•Offshore testing team management - Testing Lead Role•Assist in EU deployments of Document Management Modules•Lead point of contact for current EU Issues and Resolutions for Document Management Systems•Project Manager/Snr BA on high visibility project for Regulatory Affairs migrations of approx 2 million docs from one document management system to another for USA/CAN and entire EU regions.Creation of automated mapping tools and other analytical tools to aid migrations.Small Financial Advisory Client:Creation of a full Paperless Office Solution Scan and Archive Process implementation Integration and Automation of existing Database applicationsDevelopment of Document Management System and ProcessProcess Re-engineering to streamline efficiency in the office

•EU Project Manager/Senior IT Business Analyst for Document Management (Documentum & Livelink) and Pharmacovigilance Drug Safety (ARISg) projects.•Exposure to ArisgGlobal, Documentum and Livelink suite of applications.•Provided guidance on Computer Systems Validation Documentation procedures to peers •Responsible for a team of support/business analysts in the Document Management and Drug Safety area•Successfully project managed a global GMP migration from OpenText Livelink to Documentum 5.2.5 web top system enabling electronic signatures and online reviews.•Actively participated in a business process change for Global Drug Safety to implement a paperless adverse events capture process.•Client Management/Business System point of contact for EU Drug Safety functions.•Experience of UML, RUP, and ITIL process and procedures gained, gathering requirements using appropriate tools and techniques, such as RACI, UML Modelling and Business process re-engineering as a Senior IT Business Analyst on global projects

•Successfully project managed all Document Management Systems – Documentum & LiveLink adding value to the businesses Document Management processes throughout the company.•Application development for system enhancements – VB, VBA & XML – creating tools to enhance business efficiency and streamlining processes.•Team Lead and point of contact with Offshore FCG India resources•Successfully project managed large scale global deployments within budget and timelines.•Gathered requirements from business units using business analyst skills and appropriate UML techniques/tools•Actively participated in global projects across the world USA/India/Australia

•1st & 2nd line Supporting Global Drug Safety and Document Management specific applications globally – ARISg, E2B, Documentum, Livelink, Brio Query and Business Objects•Supported/Maintained/Created applications for the business using VBA for Excel and Visual Basic •Generated detailed reports for management analysis using BrioQuery and Business Objects•Project managed small projects using specific development methodologies •Gather requirements from business units using appropriate techniques/tools•Creation of project documentation – Project Plans, Specifications, Testing Scripts, Design documents and Lessons Learned documents.•Involved in Global disaster recovery planning projects