Asha M. Email & Phone Number

United States

Tampa, Florida, United States

• Assisting students with course navigation, academic policies, course expectations, troubleshooting applications, and resources.• contacting student to build and maintain long time rapport and serves as the student’s advisor and support• Guiding and supporting diverse, at-risk students• Providing strategic student outreach, and process ideas• Maintaining continued student retention• Distributing the correct forms to students• Demonstrating the ability to comply with federal and state compliance requirements and regulations by the Department of Education, accrediting agencies, CIE, and internal policies and procedures as well as verbalizing compliance requirements with students and department.

Tampa/St. Petersburg, Florida Area

Providing superior client service experience ◦ Assisting with training new hires by self demonstration and Q&A ◦ Floor support and supervisor for calls that require de-escalation ◦ Researching, notating and providing details regarding claims ◦ Detailing and escalating client service issues ◦ Maintaining 100% customer service effort scores and issue resolution scores 3 consecutive months with recognition from company ◦ Scheduling tax preparation and consultation appointments ◦ Assisting employees and tax professionals with training and legal requirements ◦ Multitasking and handling with multiple departments issues

Tampa, Florida

Providing fast paced and exceptional customer service in an established that that requires focus and multitasking with money under pressure ◦ Communicating with basic language skills in creole, Spanish, sign language and French ◦ Assisting with budgeting, finances and dealing with customers cash and cards ◦ Stocking and pricing items for profitable and fair purchase ◦ Adapting to different business needs when it requires a leader such as wrapping and weighing meat and produce, along with slicing meat at customer request ◦ Organizing and paying attention to details of improvement for benefit of business

Tampa, Florida

Lead in retail sales and marketing for restaurant ◦ Welcoming guest and pitching the specials ◦ Organizing and preparing meals as well as assisting with cooking appetizers ◦ Handling cash for retail, food and inventory purchases ◦ Ordering and picking up supplies ◦ Serving guests

Tampa, Florida

Organizing a team and leading the process of assuring guests are comfortable ◦ Detailing food, alcohol, and movie ticket orders from guest to assist in providing quality entertainment experience ◦ Being a guide throughout guest experience ◦ Maintaining memory and details of hundreds of guest orders a day and team scheduling

International Business

Business Administration And Management, General