Ashanti Wilson Email & Phone Number

Remote

As the Business Project Manager I handle customer service inquiries, potential business collaborations, inventory and monitor and respond to all email inquries.

Frederick, Maryland, United States

Welcome guests with a friendly demeanor Manage guest bookings in accordance with company guidelines, including guest check in and check out, answering phones, processing financial transactions and more.Coordinate with all hotel departments to effectively address guest requests.Complete other duties as assigned by the management team.Address any guest.

Rockville, MD

• Plan, coordinate, and establish operating methods and procedures for the accomplishment of the project’s goals/objectives
• Consult with technical professionals for advice when project requirements are outside of area of expertise
• Manage project resources to meet project goals and objectives throughout the full project life cycle; initiation, planning, budgeting, execution and closeout
• Plan and implement projects that will identify problem areas and provide best practices for future work
• Conduct briefings and provide periodic reports to keep management apprised of project plans, progress, recommendations and findings

Rockville, Maryland

• Coordinated the timely and accurate processing of human resource related activities, including recruitment and detail, onboarding, and offboarding of all office personnel
• Performed special assignments and projects as assigned by the Office Director and Office Deputy Director
• Identified processes and problems associated with Office work and provided recommendations to address them
• Coordinated Agency and ORA funded and allocated training data calls within OCPM.

The Disney Store

• Coach and motivate cast members to provide stellar guest experiences for both internal and external guests
• Reflect and support the Disney Store mission through communication, integrity and passion for the Disney brand
• Support strategies designed to drive store priorities, objectives and action plans
• Partner with management to properly open and close the store based upon company policy
• Responsible for tracking and accounting for the store’s revenue and controllable expenses
• Provide feedback and direction to cast members

San Juan, Puerto Rico

• Provided coordination support, assignment tracking, administrative assistance
• Integrated recovery-related information received from the Recovery Support Function partner agencies
• Supported cross-functional project design, metrics tracking monitoring and implementation
• Coordinated with project members to identify, troubleshoot and document achievable outcomes from mission critical activities

Silver Spring, Maryland, United States

• Monitored project risks and scope creep in order to identify potential problems proactively
• Produced status reports, risk logs, change requests and additional project documentation
• Managed client expectations while monitoring project team performance
• Communicated with the customers to deliver the expected deliverable
• Provide project support by utilizing SharePoint, Mindview and Microsoft Office to manage and maintain projects
• Conducted project status meetings and contributed to the development of process improvements and best practices.

Silver Spring, MD

• Scheduled interviews and prepared documents for new hires
• Maintained staff calendars, set up conference calls, answered and appropriately routed telephone calls
• Drafted meeting notes and minutes for meetings
• Managed the supply inventory and records
• Conducted timekeeping for over 20 employees

Lake Buena Vista, FL

• Directed and controlled the flow of traffic in the parking lot
• Greeted guests as they boarded the tram and informed them of the daily park events
• Ensured that my various work areas were show ready
• Interacted in a courteous and friendly way with over 20,000 guests daily
• Maintained personal decorum to reflect the four keys
• Provided a safe environment for guests to enjoy

Washington D.C. Metro Area

• Planned, developed and managed athletic program implementation
• Served as a liaison between parents, schools, club members and community organizations
• Provided administrative support as needed and monitored weekly program attendance
• Led a teen leadership and character counts program
• Managed an operational budget of $500

Master’S Degree, Public Health

Masters Certificate In Project Management

Bachelor Of Science (Bs), Sports Medicine