Ashley Shenk, M. Ed. Email & Phone Number

Jacksonville, FL, US

Jacksonville, Florida, United States

• Delivers personalized on-site and virtual professional learning sessions for educators, coaches, and administrators, custom-tailored to address their specific needs and meeting them at their current level of expertise.
• Conducts onboarding of new customers so they are set up for success with digital and print solutions in order to maximize the impact of resources on student achievement.
• Nurtures robust relationships with both colleagues and customers, fostering a collaborative environment focused on the shared objective of positively influencing student achievement.
• Maintains regular communication with stakeholders to ensure a thorough understanding of their individual needs, facilitating tailored solutions and effective collaboration.
• Actively solicits customer feedback and feature requests, forwarding them to relevant internal stakeholders to drive continuous improvement and enhance overall customer experience.
• Has delivered over 325 professional learning sessions and maintains consistently positive NPS score on customer surveys.

• Orchestrated the strategic planning of professional learning sessions for 73 school districts.
• Enhanced coordination through the optimization of diverse communication channels to plan professional learning sessions for district and school administration.
• Leveraged platforms such as Salesforce, Domo, and Slack to meticulously track data, maintain comprehensive notes, and discern the most beneficial learning sessions for customers.
• Collaborated closely with internal team members to address customer inquiries and fulfill requests, bolstering customer trust and fostering enduring relationships.

• Crafts compassionate and empathetic assistance for FertilityIQ users by offering access to educational courses, detailed doctor and clinic reviews, and a variety of additional resources
• Facilitated the coordination of logistics for 30+ open enrollment fairs by managing the organization and shipment of materials and resources tailored to meet individual customer requirements
• Ensures the accuracy of closed captioning on educational videos, enhancing accessibility for individuals reliant on such features
• Proofreads and edit customer-facing materials with precision to enhance clarity and accuracy.

Jacksonville, Florida, United States

• Demonstrated exceptional effectiveness as an educator across a diverse spectrum of learners fostering an inclusive and supportive learning environment for all.
• . Utilized a diverse array of technology tools in the classroom to elevate student learning experiences and engagement.
• . Successfully negotiated with a local company to secure a donation of classroom clickers, enhancing interactive learning experiences for students.
• Organized weekly content meetings for colleagues to collaboratively develop strategies for supporting students in meeting standards within prescribed deadlines throughout the academic year.
• Awarded Teacher of the Year (2014) and Duval Elementary Math Teacher of the Year (2015) for excellence in teaching.

Bachelor'S Degree, Elementary Education And Teaching

Master'S Degree, Education