Ashfaque Alam اشفاق عالم Email & Phone Number

Doha, Qatar

Doha, Qatar

• At Qatar Computer Services (QCS), I oversee the full lifecycle of programs and projects, ensuring our clients' needs are consistently surpassed. As the primary escalation point for customer concerns, I develop.
• Integrity and Access Management - IAM 10 applications onboarding
• IT & OT Cybersecurity & Infrastructure Solutions
• Security Operation Center – Managed Service (FIFA Framework)
• Integrity and Access Management - IAM, 9 applications onboarding
• Cybersecurity Solution (WAF, Firewall, SSLi)

Doha, Qatar

At the Doha Exhibition and Convention Center (DECC), I managed the IT infrastructure and operations, ensuring the seamless functionality of all technology-related aspects.Coordinated with various departments to understand their IT needs and implemented tailored solutions.Led Microsoft ERP project implementations from conceptualization and use case.

Umm Salal, Qatar

Group IT ManagerAl Sulaiteen Group of Companies – Reporting to ChairmanKey Responsibilities Areas: IT Operations, Business SOPs, SAP B1 ERP(Production, Core HR, Payroll & Finance Module), CCTV, and Network infrastructure complete project cycle in approx. 45 hectors area with more than 200 PTZ camera and command center., Centralization of seven Business.

Doha-Qatar

• AccountabilityAs an IT – Manager
• Manage information technology and computer systems
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy

Dubai

• Accountabilities
• Manages the day-to-day operations of the PCC host computers by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly.
• Develops new system and application implementation plans, custom scripts and testing procedures to ensure operational reliability. Trains technical staff in how to use new software and hardware developed and/or acquired.
• Supervises Operations staff including hiring, training, evaluating and disciplining. May guide or provide work direction to technical staff, contract staff and/or student employees. Determines appropriate coverage for.
• Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
• Establishes, maintains and manages users. Installs, modifies and maintains systems and utility software on server computer systems. Provides server support related to other software.more.. in CV

Abu Dhabi, UAE

Accountabilities Assessed organizational needs to establish operating procedural standards/workflow Conceptualised turnkey disaster recovery, business continuity and information life cycle management solutions Developed IT solutions/ policies / initiatives to enhance the operational efficiency Regularly communicated with the Solution Provider for.

Ranchi Area, India

• Accountabilities
• Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and.
• efficaciously managed the IT Team & got updated with IT Certification
• Initiated the VPN Server/Client System for Franchisees in relation to Online Trading System and
• Online Staff Task Tracking System for aligning Business/ IT processes to achieve quality output
• Pivotal in establishing CRM Application (Talisma), SQL Database, Ticketing Number, VSAT (C & KU Band), ISDN, Leased Line

Ranchi

• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.
• Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.
• Directs technological research by studying organization goals, strategies, practices, and user projects.
• Completes projects by coordinating resources and timetables with user departments and data center.
• Verifies application results by conducting system audits of technologies implemented.
• Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.

Master Program In Business Administration, It & Hrm, A

Activities and Societies: General Management International Business Business Communication Organizational Behavior Information Technology.

Edast (Equivalent Bachelor), Computer Programming, Specific Applications

Activities and Societies: ParticipateeCommerce & advance software technology