As a Senior Client Implementation Manager at PHMG, I lead and support over 50 medium to large size clients every month, ensuring their satisfaction and retention with our product portfolio and services. I have over four years of experience in account management, sales, and marketing, working with diverse industries and sectors.I have consistently achieved top-tier KPIs and secured President's Club status for six consecutive months, thanks to my expert-level understanding of the client's needs, the wider industry, and the value proposition of PHMG. I have also demonstrated leadership, creativity, and problem-solving skills by positively influencing my team, offering exceptional technical and commercial support, and closing deals with mid to C-level executives. Additionally, I have a strong background in video production, journalism, and news writing, which earned me multiple awards and honors, such as the National Television Academy Crystal Pillar Award, the JCamp Scholarship, and the Young Arts Merit Award. These skills enable me to deliver high-quality and engaging content for my clients and PHMG. My mission is to provide white glove service, tailored solutions, and strict timeline expectations for every client, and to contribute to the growth and success of PHMG.
Listed skills include Journalism, News Writing, Video Production, Singer Songwriter, and 1 others.