Senior Client Implementation Manager
Current• Consistently hit top-tier KPI’s 5 months in a row while managing and meeting tight 30-day deadlines for over 50 medium to large size clients every month• Achieved an 90-95% success rate during the past 4 months in the role, leading to maximum achievable bonus earned• Demonstrated expert-level understanding of the client’s needs, PHMG’s product portfolio and the wider industry to offer exceptional creative, technical,and commercial support• Displayed leadership skills by positively enforcing the rest of the team to hit their monthly targets all while continuing to consistently meet my own• Provided white glove service for larger clients that require more attention