Manager, Workflow Engineering
Current- Act as the SME for designing & configuring scalable and custom immigration workflow.
- Coordinate with technology leadership board to prepare quarterly project delivery plan.
- Serve as the main point of contact for mapping and contextualizing data set for government website RPA process.
- Work with integration team to standardize data model (MDM – Master Data Management) across multiple platforms used by the firm.
- Active participation in the platform wide JAD sessions to wireframe new functionality.
- Facilitate the UAT sessions and work with system users to identify process optimizing scope.