Ashish Acharya Email and Phone Number
At DOMCURA AG, my focus is on enhancing claims management through strategic process optimization, improving customer satisfaction, and effectively mitigating risk. The team and I have successfully implemented automation solutions to streamline operations and uphold stringent SLA/KPI standards. Our commitment to continuous improvement fosters an environment where Agile and Waterfall methodologies drive efficiency, and Lean process improvement tactics yield substantial quality advancements.
Domcura Ag
View- Website:
- domcura.de
- Employees:
- 42
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Claims ManagementDomcura Ag Nov 2023 - PresentGermany
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Assistant ManagerAxa Business Services Pvt. Ltd Nov 2018 - Sep 2022Pune, Bengaluru - IndiaExperienced professional skilled in customer relationship management, project management, risk management, and team leadership with expertise in business operations and process optimization. Strong track record of achieving high customer satisfaction, implementing automation solutions, and driving continuous improvement initiatives. Proven ability to manage teams, ensure SLA/KPI compliance, and deliver quality results. -
Process LeaderAxa Business Services Pvt. Ltd Sep 2011 - Nov 2018Pune, Maharashtra, IndiaProficient professional skilled in training, workflow management, quality analysis, and process documentation. Successfully implemented automation to optimize resource utilization, conducted quality checks and analysis, trained team members, resolved queries, and served as a liaison with IT for efficient business operations.
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AssociateAxa Business Services Pvt. Ltd Sep 2009 - Jul 2014Pune, Maharashtra, IndiaExpertise in claims management, risk control, payment facilitation, and customer service through email communication.
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Customer Service RepresentativeCox & Kings Aug 2009 - Jun 2010New Delhi Area, IndiaTo optimize guests' holiday experiences, I effectively coordinated and facilitated all aspects of their travel arrangements, promoted seamless communication, and fostered cooperation among guests, onshore file clerks, and hotels.
Ashish Acharya Education Details
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German Language -
Data Science -
Goethe Institut, Max Mueller Bhavan, PuneGerman Language -
Institute Of Hotel Management, Jaipur1St Class
Frequently Asked Questions about Ashish Acharya
What company does Ashish Acharya work for?
Ashish Acharya works for Domcura Ag
What is Ashish Acharya's role at the current company?
Ashish Acharya's current role is Claims Management at DOMCURA AG with expertise in process optimization.
What schools did Ashish Acharya attend?
Ashish Acharya attended University Of Pune, Wbs Coding School, Goethe Institut, Max Mueller Bhavan, Pune, Institute Of Hotel Management, Jaipur.
Who are Ashish Acharya's colleagues?
Ashish Acharya's colleagues are Dorian Zmija, Matthias Moldenhauer, Carsten Rahlfs, Niklas Schümann, Nuray Palak, Josephine Schroeder, Sonja Michaelis.
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