• Customer service-focused • Hardware support and troubleshooting. • Mac and PC expert• Advanced troubleshooting. • System checks and troubleshooting Apple• Certified Macintosh Technician (ACMT) • Apple Certified IOS Technician (ACIT)• Highly motivated. • Resourceful. •Computer diagnostics and repair. • Sharp problem solver• Strong organisational skills • Patient and diligent •Organised.

i apple certified engineer. - customer service, friendliness, technical knowledge, troubleshooting skills, and effectively communicating with customers in a calm and understanding manner.- Address issues, educational opportunities and solutions in a timely and friendly matter while also being mindful of ones own personal customer queue.- Mentor and deliver training to new employees- Repair all Apple devices as an ACMT and ACIT certified technician